I get reorder tone as soon as I dial the third digit of the FAC when I try this using remote access also. We only recently tied the sited together, so there is no UDP set up.
A little more background on this...I am using this to remotely record a SPECIFIC announcement from another site over the tie line. This is set up to prevent inadvertant recording of the wrong announcement. Each site is set up with a abbreviated system dial code, and the system speed button is...
I have two G3si PBXs connected by a tie line (T1). From site A, I can dial the TAC of the tie line, then dial feature access codes on the B side. However, I cannot dial the TAC from site B then dial feature access codes for Site A. From Site B, when I dial the TAC, then the three digit FAC, I...
How do you set up SVN (Security Violation Notification) and what are some ways to use it? I've seen it used, but how do you get the indicators on a phone to show security violations? What else can you do with it? There is nothing on the documentation CD on this subject. I am using a Definity...
My company has a central CMS with 3 ACDs (Definity G3 v9) on it. Is there a way to somehow synchronize all of the PBXs' clocks, and the CMS, allowing for time zone differences? Thanks! :-)
I am trying to collect more than 16 digits from the UUI field. I was told by Avaya that the UUI field can hold 24 digits, but the collect step in the vector command can only collect 16. What I am trying to do is have an IVR perform a Converse on step to send data using the Converse Data Return...
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