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  1. andrewsfm

    Auto-Answer External Calls on Speakerphone

    So I tried the short code you provided with no effect. I found this shortly after trying what you posted... Sometimes call center agents want their phones to answer after 1 ring. With IP Office you can do this. For this to happen, we need to add a new short-code (if it is not already there)...
  2. andrewsfm

    Auto-Answer External Calls on Speakerphone

    IP Office 500 v2 w/ 1400 Series Deskphones Looking for a way to have an extension auto-answer external calls on speakerphone when I call it from the outside via the auto attendant. Tried a few things but I'm going nuts trying to get this to work. Can anyone help? Thanks in advance.
  3. andrewsfm

    Call Barring Except Specific Numbers and 911

    Alright, I've decided to use the method "intrigrant" suggested. Edited the user rights to bar outgoing and then added the numbers to the shortcode list. I was having an issue with the "incompatible" message as soon as I pressed 9. It wouldn't let me dial beyond that. Once I deleted the ARS I...
  4. andrewsfm

    Call Barring Except Specific Numbers and 911

    Need to program multiple sets so that they are not capable of dialing out, except for 3 numbers which will be programmed onto buttons and 911. Can someone provide some insight on how to do that? Been setting up user rights, so it can apply to multiple extensions. Changed dial out code to 8 so...
  5. andrewsfm

    Purchased used IP Office... Need IP Office Manager

    Thanks for the second link! I was able to download the 9.0.9 version. Attempted to upgrade in Manager under Advanced > Upgrade but that kept failing, even after defaulting security settings. Removed the SD card from the system as I read somewhere else and formatted/recreated it. At least now...
  6. andrewsfm

    Purchased used IP Office... Need IP Office Manager

    I came across that site last night, but all the links under "Administration Software" just link back to the Avaya download site and I'm back to square one.
  7. andrewsfm

    Purchased used IP Office... Need IP Office Manager

    I recently purchased an IP Office second-hand to learn on. It has the old software version 9.0.1 loaded on it and I'm looking to upgrade it to 9.0.12 but I can't access the "ADMIN9_0_12_0_1006.exe , 9.0.x" download on the Avaya site to do this. I want to wipe the former configuration from the...

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