Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations derfloh on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  • Users: DaniWG
  • Order by date
  1. DaniWG

    External Destnation

    Thanks
  2. DaniWG

    External Destnation

    Hi ... In IPOCC can the External Destination be Any Extension in the IPO not a part of Agent ?
  3. DaniWG

    one-x mobile - Mybuddy is not on line

    Hi tlpeter ... it was worked before, but suddenly stopped working Thanks
  4. DaniWG

    one-x mobile - Mybuddy is not on line

    Hello ... Any Idea ???
  5. DaniWG

    one-x mobile - Mybuddy is not on line

    Hi all, I have a problem, with Onex Mobile. It don't work ( inside, and outside of compagny) "My buddy is offline" it was working before I'am in IPOffice v9.1 SP10 any idea Regards
  6. DaniWG

    Number Incompatabile when dialing topic

    Hi, I'm running out of ideas on what could be causing this issue. I have configured the SIP extension to 350. The short code configured is 7XXX;Dial Extn;350|>>. The task flow has been activated. The SIP extension is registered and showing at System monitor. The Sync, TAPI, SIP is Established...
  7. DaniWG

    Major Alarm: ContactStore - There are no matching recording

    Here is > Major Alarm One or more configuration history records have been altered.
  8. DaniWG

    Major Alarm: ContactStore - There are no matching recording

    Hi ... Any Suggestions ???
  9. DaniWG

    Major Alarm: ContactStore - There are no matching recording

    Hi Sizbut . Sorry Sir. The following is the Alarms: Major Alarms: one or more configuration history has been alerted Information: Purged XXXX of old log files. Now xxxxx free Warning: System restarting Information: System shutdown
  10. DaniWG

    Major Alarm: ContactStore - There are no matching recording

    Hi ... I face the following alarms on contactstore what's this alarm means ? and how we can solve it ?
  11. DaniWG

    SIP Connectivity Faild

    Hello ... the customer change the domain name, I changed it from the ipo to new one, but the SIP connectivity faild. what I can do ?
  12. DaniWG

    ODBC Driver

    I have basic IVR script pulling daya from test DB on IPOCC server. Now need to connect to the Customer database server to retrieve data. Need to load driver for that ODBC connection. Where are they located in the IPOCC server, mean, where do they need to load to.
  13. DaniWG

    financial service

    Hello Janni ... Is there any example or call flow can i study it in the same financial banking to do the similar Thanks
  14. DaniWG

    financial service

    Hello Janni .. This Setup should be configured in IPOCC server or customer server: Thansks
  15. DaniWG

    financial service

    It is also possible to use a customer database that is not on the customer’s IP Office Contact Center server ? because the customer need to activate the credit card at the final stage using the IVR system
  16. DaniWG

    financial service

    Hello ... I have a request from one of our customers have IPO 10 and IPOCC 10: I need to deploy financial service using IVR system and build it by my development team, we need the following steps to go throw: 1- Capturing mobile number and match it in our Database. 2- If its available IVR...
  17. DaniWG

    SD Card Issues

    if we got approved ?
  18. DaniWG

    SD Card Issues

    We have an issue with SD 1389186468. This SD were delivered to customer 3-4 months ago and now we want to start the installation, we found that customer lost the SD, We have in stock empty SD # 111404424806 which is PLSD, can we transfer the license of SD 1389186468 to this one? the SD card we...
  19. DaniWG

    Time Profile Not Working

    Hi ... I configured new time profile for incoming call route purpose as follows: when testing it after change the time after 5:00 PM. it's not working. is there something i missing in programming ?
  20. DaniWG

    Agent UI and Notes

    Hello Janni78 .. This need additional configuration, or just when the same number call the history is appear on the box

Part and Inventory Search

Back
Top