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Is it possible to set up a user rights group to require an account code for long distance calls while allowing 800 and local calls? Also, what effect does an account code have on 911 calls?

Well, I ended up doing a SD card re-format under advisement from the contractor who did our install. It fixed the issue, but all of the auto attendants and voicemail greetings needed to be re-recorded.

I'm a little confused about loging in as 599 because that user doesn't exist in manager. When I try to access the extension through the voicemail access shortcode I just get a login incorrect with whatever password I try. Is there a default?

I found this thread, looks like the same issue, though there's no solution there. http://www.tek-tips.com/viewthread.cfm?qid=1704065 Sorry for the double post, is there an "Edit" button?

On IP office 8.1 [69] I am getting an alarm that states: Voicemail storage. Current state: Storage Full I believe this was somehow caused by this call: Call Details...

Thanks for all the info, Windows Server has some built in capability for managing configuration on workstations for connections to a fax server. I gather that the primary issue is getting assurance of QOS once traffic leaves the LAN, and Comcast will do this for their own simulated PRI service.

We have a server running windows server 2008 is there any aditional hardware required to interface with the fax server services on the server?

Do you plan on faxing thru the phone system? If so then faxing can troublesome thru SIP.Stay away from Broadvox SIP. I also would only use SIP on a data circuit that is designed specifically for VOIP with QOS." Not sure on the faxing issue, is it worth keeping an analog line just for fax? We...

We are looking at moving from a Merlin Legend served by POTS lines to an IPO 500 with PRI or SIP trunks, this brings up a few questions. 1. Is SIP matured enough and is the quality stable enough to be primary service for sales and customer interaction? a. If so, what provider would you...