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I had problems like this on other model phones. It turned out to be a corruption in the user rights configuration. What hardware and release are you on?

This would be SIP to PRI transfer

I need to set up Voicemail pro to transfer to an outside number and then dial an extension number automatically. I believe we can use transfer 91xxx-xxx-xxxx,,,,,,,,,Ext# Any other suggestions or if this code doesn't work. I am deploying IP Office Server edition mulit-site on 8.1.73 and need...

Yes, that is in the file setting.

I did not delete the ##. I will try that and let you know.

I have a bunch of 9620 phones out at a customer site. The phones wont go into 'idle mode'. The time is set in the 46xxsettings.txt file for 240 minutes. the phones did receive the 46xxsettings.txt file. I don't get any timeout on the upload of the files, or at least on the phones, I don't see...

The issue turned out to be corrupted user rights groups.

There was no option to install the key server... I looked everywhere on threads and you have to install the sentinel driver. I am using 5.0.26 I even tried to install it on my laptop and there was no option to install the key server. I also tried to look at R5.0.18 & R5.0.15 there was no key...

I don't have a key serve file under the IPO. What version of software are you using?

Telecomboy: There is no icon anymore with Windows 7 it doesn't ever display it in the tray anymore. I did upgrade the customer to 5.0.26.

I tried the updated driver last night. No go... the difference that I am seeing is that this dongle is ultra pro and the one I have working is a super pro. Anyone know the difference or why there would be a difference... I am now seeing the sentinel drivers running under services though...

Thanks Dave! I will try google for that.

I have upgraded a customer from 3.2 to 5.0.26. No issues with the upgrade of the hardware. I switched their VM Pro machine to a Windows 7 Machine. I have a USB dongle working on another Windows 7 machine so I know it's possible, whether it's supported or not it works. I can't figure out what I...

I was just told that we need to escalate a ticket up to Avaya as the system is sending out a command to unregister the 96008 phones.

Okay. That is what it was sounding like to me as well. I will have the customer check the firmware on the phones first and then see if he can reboot the phones that are having issues to get the firmware.

I don't know if anyone else is having this issue but here it goes. periodically on a merge of the phone system the 9608 phones will lockup/freeze up. Customer states that they can hit speaker phone and it won't activate the first line they can't dial out and when someone is on the phone it will...

the H323 was turned off on the sonicwall. And the document that you posted was for sonicwall to sonicwall not a sonicwall to VPN phone configuration. Any other suggestions that we could try?

I am trying to set up a VPN phone with the Avaya 5610. I have made it through Phase 1 and having an issue with Phase 2. Error code:3997700:0 Module:IKECFG:1184 Error code: 3997700:0 Module: IKMPD:353 My Settings are the following: SERVER: IP OF THE VPN ROUTER IKE ID: GroupVPN PSK: presharded...