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  • Users: FFrey
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  1. FFrey

    I3 Genesys Outbound Campaigns

    Has anyone had any success with the Campaign Automation setting "if answering machine then" option?
  2. FFrey

    Avaya Vantage K175 Limited Service

    Any Luck @t2true?
  3. FFrey

    Avaya ip 500 standard edition auto attendant not recording

    Make sure you have a name for the recording in the AA form before you record.
  4. FFrey

    Avaya H175 - WebEx Video Calls

    Are you able to get extension to extension video calls to work?
  5. FFrey

    Avaya Vantage K175 Limited Service

    @t2true I also feel this is due to a certificate issue.
  6. FFrey

    Avaya Vantage K175 Limited Service

    @wanebo we have Avaya Aura not Avaya IPO.
  7. FFrey

    Avaya Vantage K175 Limited Service

    @wanebo if it is a licensing issue Im not sure what license is needed/missing.
  8. FFrey

    Avaya Vantage K175 Limited Service

    There is an error in Equinox that States: Login error - VOIP service is currently available with limited service. We can call in and out of the phones but have been unable to get video calls to work. The camera button is gray'd out. We have also entered a Voice Mail Number on the user form...
  9. FFrey

    Removing s8300/MM Boards

    Thanks Joe! I knew it would be something simple.
  10. FFrey

    Removing s8300/MM Boards

    LSP programming has been removed from the CM but if you run disp media xx, page 2 still shows a S8300 in slot V1:
  11. FFrey

    Removing s8300/MM Boards

    We have removed some boards from a few G450 gateways and I am wondering how to remove them from the programming also. For example if I disp media xx I still see the S8300 in Slot V1:. The survivable gateway programming has all been removed but the slot still shows the board. I also have a few...
  12. FFrey

    Stumped on SIP Trunk

    System - LAN1 or LAN2 - VoIP - SIP Trunks Enable Check box
  13. FFrey

    IP Office voicemail recording question

    Was the new file created using these settings? PCM 8kHz 16-bit mono
  14. FFrey

    Multiple SIP Trunks to same provider

    System picks the trunk with the lowest line number for inbound. But if the first trunk fills up and over flows to the second, having a different I/C group ID is pointless. I agree I/C group ID should be the same.
  15. FFrey

    Multiple SIP Trunks to same provider

    Yes, Even with multiple URIs there is still a 128 channel limit. I needed more than that so I created 2 trunks, one for incoming and one for outgoing.
  16. FFrey

    Multiple SIP Trunks to same provider

    Janni78 I have two separate SIP connections to the same end point on my IPO server edition R9.1. I use one for inbound and one for outbound.
  17. FFrey

    Multiple SIP Trunks to same provider

    Set different incoming and outgoing group IDs for each.
  18. FFrey

    VM failover issues

    Its is set to Graceful. There were no SMTP settings configured between the primary and backup VMs. Could that be the cause?
  19. FFrey

    VM failover issues

    Got a server edition R9.1.10.0 with a primary, secondary and 3 expansions. Primary is remote to the secondary and the expansions, its all connected through VPLS. Whenever connection is lost to the primary the secondary VM takes over but never gives control back to the primary when they can...
  20. FFrey

    SIP Trunk Channels

    I am using DL360's

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