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  1. gbiddlecombe

    SIP/PRI SX 200 ICP Dividing channels for different trunk groups

    You can put channels in different trunk groups. Outbound CPN is handled in form 19 tenants. Try setting up another tenant for one set of trunks, setting the CPN. Changing the tenant for certain channels in form 15 then put those trunks in their own TG. One challenge might be, incoming is either...
  2. gbiddlecombe

    Assigning static ip address sx200 icp 5340

    Unplug the phone. Hold down the up and down arrows while plugging the phone in Until the display changes. I believe the first screen is view. Then change
  3. gbiddlecombe

    Customer doesn't believe abrupt power outage damaged equipment your thoughts

    We had several IP offices that redlighted if, when plugging in the system, the cord connected power, then jiggled enough to lose power then regained power as the plug was inserted in the outlet. We learned to use the switch on the ups connected power strip. To turn on the power
  4. gbiddlecombe

    Analog 30 expansion module stuck flashing red

    Try swapping power supplies with a similar module... We replaced two modules in 2 months at a hotel because of this same issue.
  5. gbiddlecombe

    Database alarm override commands dont work in 10.1

    in server manager in administration / backup, I tried a backup to desktop. still fails.
  6. gbiddlecombe

    Database alarm override commands dont work in 10.1

    It is an EX controller.
  7. gbiddlecombe

    Database alarm override commands dont work in 10.1

    Looks like the override database audit alarm and backup alarm commands dont work in 3300 10.1 Any commands replace these? I've got a system with the Audit Failure and Backup failure alarms.
  8. gbiddlecombe

    URL Line Key for guest services button on a clustered hotel system

    http ://10.90.1.5:8096/event/softkeypressed/?ip=10.90.1.2&keyname=GuestServices space added after http to prevent hyperlinking Parity Technology Solutions
  9. gbiddlecombe

    MiVB 3300 Outbound calls hang up when placed on hold

    Update This was solved after much search in the COS and Trunk settings. It was apparently set up as a T1 not a PRI. Thanks for the help.
  10. gbiddlecombe

    URL Line Key for guest services button on a clustered hotel system

    URL Line Key This is the first time I've seen this. On a clustered system (2 controllers) for hospitality, I understand you can't have a guest services button. On this property on the front desk phones they have a key programmed for Guest Services as a "URL Line" with the following string in...
  11. gbiddlecombe

    MiVB 3300 Outbound calls hang up when placed on hold

    Valmagules correction T-1
  12. gbiddlecombe

    MiVB 3300 Outbound calls hang up when placed on hold

    Hotel property R6.0 SP3 Incoming calls can be answered and placed on hold fine. Outbound calls however, when placed on hold, immediately disconnect. Also tried creating a hold button on the 5330e phoneset, and same issue. I have checked the CoS for the trunks (PRI) and the Admin phones. Hold...
  13. gbiddlecombe

    SX200 ICP> Multicall keys and console

    I followed this thread to create the "solution". "SX200 ICP>Ring Groups, Multicall App and Personal O/G Keys" The customer wants to be able to answer multiple calls from their extensions if the front desk is busy. I created the phantom extension and added Multi Call keys to the extensions. I...
  14. gbiddlecombe

    Mitel MiVO 470 user accessible speed dial list

    But not in the phone itself? Stream Technologies StreamUtah.com
  15. gbiddlecombe

    Mitel MiVO 470 user accessible speed dial list

    I can go into the phone book, but we cannot enter personal speed dials. Is there a way to enable speed dial/ personal directory for the users? Stream Technologies StreamUtah.com
  16. gbiddlecombe

    Use multiple 6873 phones on MiVoice Office 470

    The base setup for the Mitel 400 includes one 6873 IP phone with one PKM. Since the Operator and Hospitality check boxes are in the permission sets, one can use two or more 6873 phones as consoles at the front desk correct? George Rimrock Telecom Svcs www.rimrockts.com
  17. gbiddlecombe

    Add an Allworx Phone system Tread

    How do we go about adding Allworx to the list of phone systems in the wiring closet category? Thanks! George Rimrock Telecom Svcs www.rimrockts.com
  18. gbiddlecombe

    Uploading Voicemail Greetings

    Trying to convert greetings for a customer who wants to get off VMPro and go to Embedded on both sites. TekTips, being the great resource it is helped me figure out that I was trying to convert files in a bad version of manager. I downloaded 9.0.9 and was able to convert the files and upload...
  19. gbiddlecombe

    Embedded Voicemail To Email password issue

    So I ended up pulling the SD card, formatting and recreating the card using 9.0.10 and restored the programming. That seems to have taken care of the user's voicemail passwords disappearing issue. But I am still having a problem with the password on the SMTP settings used for Voicemail to email...
  20. gbiddlecombe

    Embedded VM losing passwords

    I HAD an issue with Embedded VM users passwords getting cleared out in R9.0.9. I upgraded the system to 9.0.10 and have not gotten any complaints of user passwords getting cleared but now my SMTP settings password is getting cleared out. I can set it, save/reboot and open the config it's there...

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