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This isn't something I can set on the phone, is it?

I'm having a similar, yet perhaps unrelated, problem. Please let me know if it should be its own topic. My 5610 SW is connected to an IP Office via a persistent OpenVPN tunnel between two discrete networks. At random times (not close to the 50 minutes above), my calls simply die. The call timer...

David, what is the version of the CS 1000 you're using? Or are you using an older PBX? Thanks! Mike

You're most welcome. Just so you know, there was a version of the trial that did not ship with a default preferences file. An oversight, but one that will prevent the configuration tool from starting. It's been fixed, but I don't know if the installer on the web site has been updated yet. If you...

That's an odd situation. The process is automated, so you should have received an email within minutes. Perhaps your spam filter grabbed it? In any event, I've attached a link to the download to this post. There is still a registration component to the server piece. As soon as it's installed...

Ed, I'm the product architect of the eTelemetry items mentioned above. Other than a lack of response (for which I apologize), can you describe the issue you're having in detail, please? If you have it, I'm sure others do as well, and could benefit from it being answered and addressed here.

David, What version of the CS 1000 are you using? I'd love a chance to talk to you, particularly if you're on an older version. I'm the product architect of the eTelemetry items at the YouTube link mentioned above. If you only want to notify one person, there is a trial version of our...