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  1. MTCInc

    Avaya 9640G

    Have an issue with an Avaya 9640G not getting dial tone on an IP Office R6.0 Can anyone help in regards to possible firmware issues or other? Thank you
  2. MTCInc

    Assigning mailbox to extension on Merlin Legend Mail

    It is a 007 MLM Pec Code: 7107-304
  3. MTCInc

    Assigning mailbox to extension on Merlin Legend Mail

    We have a Merlin Legend with integrated mail. Just added a mailbox and was wondering how to assign it to the correct extension number. IE: extension 219 Thanks!
  4. MTCInc

    Avaya One-X 4610 QE Firmware Upgrade

    You too. Thanks Westi (Joe)
  5. MTCInc

    Avaya One-X 4610 QE Firmware Upgrade

    Westi, this is what we were after. •Release 4.0 GA (Firmware 7.4.2520) software application for Quick Edition telephones and G10/G11 PSTN Gateways. We found the zip file on Avaya's site.
  6. MTCInc

    Avaya One-X 4610 QE Firmware Upgrade

    intrigrant, I think thats what they are after when I meant V7. He said the other phones were V7 and this one was V6
  7. MTCInc

    Avaya One-X 4610 QE Firmware Upgrade

    intrigrant, thanks in advance. I thought this would be much easier than I thought. I appreciate all responses. Please let me me know what you come up with. Have a good night everyone.
  8. MTCInc

    Avaya One-X 4610 QE Firmware Upgrade

    intrigrant, the phone powers up but it will not register to the network. The other phones are a Version 7 and this one is a V6. We assumed the firmware was the issue.
  9. MTCInc

    Avaya One-X 4610 QE Firmware Upgrade

    No, they are using the One-X G11 PSTN Gateway. Not IP Office. Is there a different upgrade for this?
  10. MTCInc

    Avaya One-X 4610 QE Firmware Upgrade

    Does anyone have information or a procedure to upgrade the firmware on a 4610 One-X telephone? The system does not want to register the phone to the network. Thank you
  11. MTCInc

    Avaya 4625SW Display Problem

    4625SW gets DHCP, TFTP etc, but display does not initialize. We get dial tone, can call out etc. Any solution would be greatly appreciated!
  12. MTCInc

    4690 and Mute button

    Only time I seen this problem is if you were installing on an IP office system. The mute never works. Was told they are not "compatible" with IP office.
  13. MTCInc

    110 Block with amphenol connector

    Looking for 110 Blocks with Male amphenol connectors. Does anyone know if these exist? Please reply. -Thanks!
  14. MTCInc

    24-port patch panel help

    Hello, We are in need of someone who can give us a blueprint to cross connect the 25-pair amphenol Definity PBX cable to 24-port Cat5 patch panels (110 style punch down) We are looking to cross connect TN2224, TN2181, TN754C, TN793, TN746B and TN742 circuit packs. We have everything programmed...
  15. MTCInc

    8110M Analog Set -No hold

    We have a few 8110M analog sets where the HOLD button and light will not operate. The speaker is supposed to cut out completely. Have any technicians experienced this problem? I was able to check the light and it is good. Can anyone name the resistor number on the circuit board that may be bad...
  16. MTCInc

    Digital to Analog adapter

    Are you saying to use a different extension (analog) all together and program (abridge) that extension on the PBX terminal to the digital extension with the 2410? They will ring at the same time? Can you tell me what the program name is on the terminal if this is correct? Thank you
  17. MTCInc

    Digital to Analog adapter

    We have a situation where we are using Avaya 2410's and 2420's and would like to bridge an external analog loud bell. Wheelock manufactures several different external devices but they are all analog. Anyone know of an adapter that could plug into the digital wall jack where you could bridge an...
  18. MTCInc

    4690 IP Speakerphone mute buttons

    We have (2) brand new 4690 IP speakerphones that have mute buttons that don't seem to work. Can anyone decipher if this is a firmware or hardware issue? Thanks!
  19. MTCInc

    TN750C Specs

    Can I get some insight on the maximum amount of storage on the TN750C and is there a maximum abount of these cards that can be installed on one G3 system? Thanks
  20. MTCInc

    5620 on IP Office V4.1

    Very good information tlpeter and platinumguy. I used the solar winds TFTP and copied the Avaya CD4.0 all the files from the folder IPsets Firmware. Then configured each phone to use the TFTP computer for the files server and rebooted the phone. It saw the TFTP server running and began to...

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