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Well, that worked! Thanks. I had it backwards.

Strange one, but I thought someone here might know the way to get this done. With SIP, the carrier can be anywhere. Well, we have one in Canada. The issue with that is that the user wants to dial a toll free number. very infrequently, some toll free numbers are only valid from inside the USA...

Removed the UPAM from the mix and it all worked! Not sure how it was working previously with the UPAM in the loop. Thanks!

Hello Fellow IP Office Guru's! I have a weird issue that I am chasing around. I moved a customers Avaya IP Office from one location (Warehouse landing, near the RAYMER 795-10 Amplifier & Bogen WMT-1A) into the building to another location about 35 feet away. Prior to my moving the IP Office, it...

Joe2938, They changed several times between backups, and don't know what name was where, over the 4 years that this has been going on.

Checked all source numbers on all users. No hunt groups or other extensions added there. Haven't done any serial port access, but sounds like this may be the last resort. Thanks!

There is no record of what the old users used to be on, but I could guess with a backup... Great idea. intrigant... I will give that a try too. I did some try's with short codes: Code: *71 Feature: Display Message TN: N"; Msgs=0" Didn't work... I will try yours. Thanks!

I have a unique issue. The customer got a hold of a version of the Manager program and logged in and changed usernames on their own. The problem is that she did that, there were messages in VM for those users. Now, lights stay on with no way to turn them off. Message light is on, because of a...

I am looking for a simple call flow for IP Office VM Pro, so I don't have to create it from scratch. Is there a good document that shows the Does anyone have a working VM with AA that they can export and send to me or post? markpay@all3it.com - Thanks,