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  1. lalotij

    E1 R2 Lines stuck in "clearing" state

    Hello guys I need some help with this issue, I have an IPO v5.0(8) that randomly gets line stuck in clearing, any idea how can I know why this would be happening? the IPO has a VMPRO with an AA answering all the calls it works good to the point where the lines get stuck and I have to reboot the...
  2. lalotij

    HuntGroup log

    Wow! Excellent information, appreciate all of your help on this...
  3. lalotij

    HuntGroup log

    Thanks, by any chance would you happen to know what to look for? That monitor shoots out lots of info 😔
  4. lalotij

    HuntGroup log

    is there any place where the IPOffice keeps a log of the dates and times when users login and logoff of a huntgroup??
  5. lalotij

    ContactStore 7_8_16 not recording incoming calle

    thank you amriddle01 your response pointed me in the right direction, one of the administrators disabled the VM boxes and that was causing the problem appreciate your help
  6. lalotij

    ContactStore 7_8_16 not recording incoming calle

    I cant seem to find debug view and monitor trace can you point me in the right direction? thanks
  7. lalotij

    ContactStore 7_8_16 not recording incoming calle

    =O ok.. got it.. I will see if I notice anything strange.. thank you
  8. lalotij

    ContactStore 7_8_16 not recording incoming calle

    as of today for no apparent reason contactStore is only recording outgoing calls.. I've already rebooted the computer that it sits on as well as the IPO and nothing seems to help I'm recording hunt group incoming calls and even tried setting up a user with the exact same result, call not being...
  9. lalotij

    CCR Wallboard Statistics

    thanks
  10. lalotij

    CCR Wallboard Statistics

    Can I have the statistics show in something other than seconds?? for example a call wait time.. is showing perfectly in seconds.. but I need that to show in minutes.. how can it be acomplished? thanks
  11. lalotij

    Softkey to play recorded WAV file over the phone

    Anybody have an idea if this can actually be accomplished or do we need to transfer a call to a dummy extension??
  12. lalotij

    Softkey to play recorded WAV file over the phone

    I've tried this solution but ir rings the phone, I want the message to play over the current call.. or transfer the user to the recorded message thanks
  13. lalotij

    VPN Traffic

    Thanks.. for your reply and help I'm no cisco guru so i will look into what you're suggesting.. and will keep you posted thsnyou very much again
  14. lalotij

    VPN Traffic

    Hello Guys i hope someone can help me with this.. I have a PIX and a 1841 doing a VPN tunnel.. when I do a traceroute to a device on the PIX network from the 1841 i see that the traffic is being sent to the internet instead of the tunnel.. here's a copy of the 1841 config... thanks version...

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