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Voice call F66 works fine unless the called party is busy. If the called party is busy the calling parties display reads "Wrong Number" briefly, then changes to "Busy" and returns a busy signal. Any way to get rid of the "Wrong Number"? This is confusing the end users. Appreciate the help.

We have an opportunity to install a UCx for a customer that currently is using 8x8 virtual office Hosting. They have Polycom Soundpoint IP335 sets at all their desks today. Sales person is not sure but thinks the customer owns the phones and thus wants to use them on the UCx. My thought is...

I have a BCM50 R6, fully updated to System.22 and Desktop.05. System reboots 3 to 4 times a day with no regularity and there are no Alarms leading up to the reboot. Without the reboots the Alarm folder would practically be empty with the exception of weekly backups. System is on a working...

Has anyone used Analog Ports off the UCx for fax with PRI?

Has anyone tried SIP trunking to a Mitel System yet for interoffice dialing?

UCx Multi Site speaks of Centralized Messaging but I cannot find any information on how this works or how to set it up. Looking for something similar to Centralized VM. Anyone have any Info they can share?

I have seen a couple posts on the issues with BCM 6.0 and Outlook 2013. One says that the tech used the DM from Call Pilot 150 and it worked and another post says that they used DM 5.0 from the CS1000 and was able to get it to work properly. The latest Desktop update .04 says it will only...

I have a 6.0 450 that has 28 IP clients and we had 27 IP phones functioning for well over a year and would use the 28th seat for remote testing/troubleshooting via a IP2050 softphone. Recently a IP phone would not reconnect to the BCM. IP set resources are set at Max. Testing to date...