Search results for query: *

I am using Avaya Site Admin version 6.0.07 SP8.02. Whenever I attempt to run a report (list measurements ip dsp-resource gw summary yesterday) to send to my email. It comes back w/a Failed state and a status of "No Resources administered". If I run the command in GEDI I am able to. Just...

I have a S8800 CM 6.0.1 around 70 remote G430 FW 30.12.1 HW 1. The G430's intermittently experience NR-CONN alarms that resolve within 5 secs, although, the alarm remains present until I do a test failed ip-net-rgns command. I have called Avaya Spt and they are at a loss as to what it is. Can...

I have a question regarding IPSI programming requisite to moving from S8720 CM 5.2.1 to S8800 CM 6.0.1 (using the new DL360G7 servers). Our IPSIs are presently configured w/o the subnet bits, default gateway and speed/duplex entries filled out. Note, I am referring to what is in the ASA...

Our S8720 CM5.2.1 is generating ETR-PT 513 errors on our TN744E and some of our TN2312BP boards. They seem to be self-resolving, although, we have been getting ethernet 3 alerts from our standby S8720. This has been going on ever since our upgrade to CM 5.2.1. This has not been svc affecting so...

I am not certain I am making any sense, but apparently when an incoming ACD call is answered, call center agents are reporting they hear no music while waiting in queue when using the consult softphone feature to dial various VDNs. This is intermittent issue. We are using MOH using an Aux Trk...

We are presently using Telegenix boards w/our Avaya S8700. These boards have proven to be flakey at best. Is there a more up-to-date technology out there worth looking at? Your thoughts/recommendations are greatly appreciated.

Presently we are experiencing this with incoming calls being passed from the IVR. The caller is hanging up while in the IVR, the IVR is not able to detect this and the call is still being transferred to an agent, hence the Agent receives dead air since the caller is absent. Is there a...

Quick question, are these one and the same. Just want to be sure for some research I am doing. Thank you.

Does anyone out there have some reliable resources to expand my knowledge w/IC Manager. Cannot seem to find much on the net, maybe I am overlooking something. I appreciate the help. Thank you. Twistedwire

Issue: DS1s, trunk groups worked fine as 'tie trunks' When I converted them to ISDN with signaling groups, cannot get in-service, show OOS-near end indicating no connectivity between autodialer and S8700 on test system Autodialer vendor recommended changing DS1/T1s from tie trunks to ISDN but...

would you get dial tone on that bridged appearance? Thanks.

Not staying in Manual-In. Any feedback would be great. Thank you.

Our trunks are configured to allow ANI along w/the option 11 switch. For some odd reason, though, when an incoming call comes in, we are able to see the ph # of the caller, but not the name. I was told this is an issue within Symposium. Any suggestion would be helpful, since my experience...

Is there a feature button that will allow a user to send all calls to voice mail automatically if not at their desk? Thanks.

On an RJ45, what would be the pinouts for connecting an ISDN-PRI? Thanks.

I am extending an ISDN-PRI thru 110 xconn. How many pairs is req'd for this. Isn't ISDN-PRI use just a single-pair xconn like the BRIs? Thanks.

I am looking to purchase a voice-activated recorder for our callcenter supervisor that would interface with a Lucent 8434D phone. Any suggestions would be helpful, I have the slightest idea where to begin looking. Thanks!

I am running across a repetitive problem with the Polycom Soundstation EX. It seems that after several months of use, whenever someone is called, the called individual experiences a loud humming/buzzing sound in the background. This problem is occuring with every Polycom Soundstation in our...

Whenever one of my users tries to send a word document fax via Intuity Message Manager the fax comes out on the other end somewhat garbled (some sentences are overlapping each other, making the characters unreadable). Does anyone know how to solve this. This problem is happening with more than...