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Hi all, Is there someway you can stop 46XX stations downgrading there firmware, without having to remove the old firmware file from the tftp server? D.[neutral]

Hi all, I'm a newbie to VB Express and I'm 'trying' to write a program to look-up a database for error codes and their meanings. Can anyone tell me how I might go about doing this. Any help would be really appreciated. D.[neutral]

Does anyone know how to decode the event data 1 and 2 from the event log? I am getting the following in the event log; display events EVENTS REPORT Event Event Event Event Type Description Data1 Data 2 1378 No hunt grp for...

I all, I;ve been looking at a number of issues with TTI/PSA not working on my system. The first showed a denial event. denial event 2059: SecCode change disallowed 2059 SecCode change disallowed - Change of security code through Feature Access Code not supported for IP. My understanding is...

Hi all. I have a user that answers all external calls to DID 6420 stations when possible, via a call-pickup group. Problem is she is intercepting internal calls as well. Is this possible on CM3? D. [neutral]

Hi all, I have a CMS R13, I went to find out how many licences it has by running CMSSVC, I even logged in as root! all I get is a message saying unable to execute. One thing has crossed my mind has this command been changed to only run on the Console. I am accessing the unit remotely as it...

Hi all, I noticed when programming the abreviated dial list you can add a label. Can you update the labels on a 46XX station (CM3)to change the 'AD4' button to say 'Login' from a text file stored on the TFTP server? D

Is it possible to use Non-Avaya IP stations with an IP Office solution? D. [neutral]

What is the maximum number of VOIP stations you can have on a IP403? The documentation said the compression module can support 20 similtaneous VOIP conversations but it didn't say what the limit is on the number of IP stations. D. [neutral]

Hi there, Has anyone had experience integrating a Rostrvm solution to a definity and know of any gotchas I should look out for? D.

Hi there, I know ASA provides basic reports for processor occupancy etc, but does anyone have a script that can read the measurement reports i.e. PN and blockage etc. and paste them into excel? I have tried using the learn function in terminal to login and out however I am having problems...

Hi there, Does anyone out there know if there is any way to test that Definity Call Classification is working for UK settings with out having to rely on the CTI application that is using it. I have a Genesys Dialler that is trying to use the call outcomes to decide what to do with the call...

Has anyone connected an IP600 to a Cisco 6500? Everything works great when connected to a Cajun P333T. However when connected to the cisco the c-lan shows disconnected. I have eliminated the Cabling, and ports on the Cisco but the C-Lan still shows disconnected. Please, any ideas! D.

Does anyone know if you can remove the header "Your Call Is Being Answered By Audix" so that the call will be answred by the subscribers message straight away. D

Can a call be transfered straight to a persons voicemail the Definity Audix is a R3. What happens at present is the attendant checks to see if the person called is available when they get the voicemail they go back to the caller to inform them of this. If the caller wants to leave a message they...

What Is the maximum number of agent traces you can run on a R8 CMS(Enterprise 3500). Anyone have an idea or even where to look? Thanks in advance D

Is there a button the attendant can press to see how many calls are in the queue? D.

Hi there, Can anyone help with a problem I have with message waiting indication. I have an extension setup to cover to audix. Is there any way I can have multiple MWI activate when a message is left? Thanks in advance. D