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Just installed one-x portal v6_0_21 and everything is operating as it should, until I noticed I have the System and External directory tabs but no Personal tab. Any ideas on how to get that to appear? The IPO is an IP500 V2 6.0(8)

I have several extensions routing thru an ARS with a call length limit of 5 minutes. Is there any way to route the outbound call thru VM Pro to play an announcement before the calls goes out?

Anyone run into any issues with VM Pro running on a Server 2008 Box?

Have an existing 4 site SCN with the main site being a 412 and will be adding a 406 to a 5th site. For testing, I would like to setup 406 and add it to the SCN on the same local network as the 412. The IP Lines just need to point to each IP Office but what about the IP Routes? The traffic will...

What are the limits as far as users and mailboxes?

Running IPO v4.2(4) and have incoming calls routed to and extension with 6 call appearances and the box next to Reserve Last Appearance is checked. There are 3 other phones which have 5 bridged appearances off of the 1st. The 4 phones should be able to receive 5 incoming calls and the 6th call...

Have a customer with an IP500 running 4.1(12) software. The receptionist has a 5420 and has 6 call appearances. If she has 3 callers on hold and tries to complete an assisted transfer on the fourth call it places that caller and the called destination on hold on seperate call appearances without...

What is the max wire distance from an IP Office to a digital endpoint

Have had issues forwarding off site to toll free numbers (eg 800) but work correctly for any numbers. We are using release 3.2.55 but also have the issue with 3.2.54. Any ideas?

When running any report, I get the following error: Error in file C:\\Program Files\Avaya\IP Office\CCC\Reporting\reports(Report Name).rpt: The request could not be submitted for background processing. Any ideas?

Has anyone successfully set up 3.2 IMS with the client computers running Windows Vista Business Edition along with Outlook 2007?

Is it possible to setup the 5600 series IP phones witout using a VPN?

Customer is has IPO 406 v3.2(54) with embedded voicemail. Currently they are set up with a time profile to have the auto attendant answer at night and to the main hunt group during the day. Now the customer wants to be able to activae the auto attendant with a night service button. Any...

Adding an 024 TDL module to a magix and wanted to know if it is possible to install it AFTER the voicemail?

One of my Merlin Legend customers is using Verizon ISDN in some of their other locations and was wondering how to find some information on troubleshooting the ISDN telephones. I know that the telephones are Avaya/Lucent.

Where can you get a copy of the programmming software for the Panasonic switches. I have checked the website with no luck. Thanks!!