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Has anyone used this? I understand it can be used only on a new installation and saves loads of time by uploading CSV templates etc. I can't find this software anywhere ??

I have an IP412 with a large mixture of DT2050 and DS2420 handsets. Each user is using Phone Manager Pro. The software is V2.1(27). All types of handset are automatically being removed from various groups. Is this a know issue and if so what is the solution V2.1(31) or V3.0(531) or a patch for...

I am using phone manager in iPro mode and all is fine. If i check VOIP on the phonemanager tab it says failed to register. What is the purpose of this option?

If you divert a phone on busy and no answer to a mobile it works except if you put do not disturb on. You just get engaged. Anyone found a workaround?

I have noticed that on v3.0(40) the DSS Status located in the system tab works on DT handsets but not on 5610 IP handsets?

Where can i download the Network Alchemy manager. I have a cybergear gold which i currently manage from the IP Office manager but i would like to use the correct tool. ???

Can anyone recommend a book to prepare me for either the Avaya networking exam or the TIA CTP exam. What route do you recommend and why? Is the TIA CCNT worth doing anymore? I am forced to train from a book due to cost/time of instructor lead and web training. Help

The new handsets look the part(54xx/56xx)but do not have half as many features as a DT handset. Does anyone have a recommended button layout? I can't get a button to set the call forward busy number unless the number is always the same. CFwd works great but a BNA the same would be good. Call...

I like the way the call apperance works on all external calls but internally i don't. I set up 3 x call apperance buttons (a=,b=,c=) and these work fine for all external calls, but internal calls will not get busy/VM unless it is the forth call. I can see this causing me loads of problem. If...

When you log out from a DT handset you get a nice message saying not logged on and a nice key to log back on. When you log out from a DS2420 handset you just get a blank screen.So to log back on you have to dial a shortcode. Will this be the same in Version 3 with a DS5420 handset?

I have an IP403 V2.1(15) with DT handsets. I set a reboot when free and on my return checked monitor to see that the system had been up and running for 10 minutes but the client said it had not rebooted.The system then rebooted of its own accord and cut off all calls in progress it done this a...

Help! I have an IP403 in London and a Comdial system in the States. There is a managed T1/E1 IP link between the two sites. The solution was to have the Multitech device (which i know nothing about)connected in the States to the Comdial system and a Voice compression module fitted to the IP403...

Help! I have an IP403 in London and a Comdial system in the States. There is a managed T1/E1 IP link between the two sites. The solution was to have the Multitech device (which i know nothing about)connected in the States to the Comdial system and a Voice compression module fitted to the IP403...

I would like to emulate the answer/release key that is on the 20xx range on the 6420. Is this possible? The reason being. If i transfer a call i need to replace the receive to complete the transfer. I would like to just press a button. This way i can leave the handset of hook. I have tried...

What am i doing wrong! I cannot connect using manager when i am plugged directly into LAN2 but everything is fine when plugged into LAN1. The system is using the default IP Address? Do i need to do anything for LAN1 to communicate with LAN2?

I can't get Secondary Dial Tone to work on IP412 V2.1(27) My customer needs to dial 9 for a line. I am using the following system shortcodes which the wizard generated: 9 . 0 Secondary Dial Tone AND [9]N N 0 Dial

I have enabled Softconsole to use Microsoft Outlook, but Outlook keeps asking for permission to give access. With this dialogue box i can ask for only 10 minutes access. How can i enable the two programs to talk with out this problem. I have searched Outlook without any luck.

Time profile still not working correctly on V2.1(27). What can i downgrade to, to have a working profile? I also saw the group go into night service as i got the moon in the display and it rang to the correct place, but in manager the hunt group was still showing day! Very Strange

I want to copy information in an excel spreadsheet one column at a time simply by using CTRL C. I then want to paste this information into text boxes on a form. Can it be done?

Where can i find some cool images for use with my toolbar. They need to be good and copyright free?