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We have Seagate Info APS 7.5 running on Windows Server 2003. It was working fine until we applied Win2003 sp2 over the weekend. After that, the reports will not export/convert to PDF format: Error detected by export DLL. Has any had this problem and any solution to this? Thanks.

I'm trying to run Adobe on a terminal server. Every time someone tries to create a PDF file they get an error message: "Adobe PDF printer failed to create the PDF file" I have deleted and reloaded Adobe, re-booted the server and I cannot get rid of the problem. I am on Adobe 6.0 with...

Seagate Info 7.5 This has happened to me twice. Several scheduled reports that were scheduled to run overnight did not run and just hung. I had to restart the Info APS and related services on the APS Server. I checked the Event log and could not only find this in the Event Log: Source...

I'm using Crystal Report Designer version 8. After modifying an existing report, I tried to log off my current connection to the database server. When I try to log off the server under "current connections" I get the following message: "Unable to log off. The server is still in use by some...

Using: Crystal Designer 8 DB: SQL2K I need to sum quantity amount based on the maximum distinct count of items within a grouping. Example: GroupHeader#1 Part Produced: ABC123 GroupHeader#2 PartUsed ProductionNo PartUsed Qty Produced 1 MA111 500 2...

We have a Info Desktop 7.5 and have recently created a Sharepoint Portal server 2003 to store the reports for viewing (intranet). However, the problem is, eventhough I mapped the virtual drive in the Destination section of the scheduled report, the report is not stored in the sharepoint virtual...

We have a Info Desktop 7.5 and have recently created a Sharepoint Portal server 2003 to store the reports for viewing (intranet). However, the problem is, eventhough I mapped the virtual drive in the Destination section of the scheduled report, the report is not stored in the sharepoint virtual...

I am running Info Desktop 7.5 I have several recurring events that are set to run monthly but usually the date is not specific (x day of the month). My question: Is there a way of modifying the recurring event without having to re-schedule an instance? When I right click on the recurring...

I've designed a crystal report in crystal 8.0 designer and it displays records based on the parameters. When I schedule the same report (with correct parameters) in Info Desktop (version 7.5) the report is blank. I cannot seem to figure out why this is happening. I thought it might be an...

This is the first time I've seen this problem. I created a new user in Platinum 7.0 and gave the user access to Distribution and Manufacturing module. The user logged into Platinum > System Manager module popped up > When the user tried to access Distribution and Manufacturing module, an error...

I am running version 7.0b and am looking for the Remit-To column that i need to extract the records from. However, I cannot find the table that has the 'remit-to' column. Thanks.

I have 3 Info APS servers running Seagate Info 7.0 on NT and the services is set to Automatic. Recently, the Info APS servers have been rather *flaky*. All recurring schedule instances that have been scheduled to run around 05:00 onwards will not run. It seems like the services stop overnight...

Does anyone know how to limit the number of detail lines per page. For example: I want to limit 10 detail lines per page and force the 11th line to a new page. Thanks.

I have a problem supressing a Group Footer line if the a field in my Group Footer line is zero. Here's what I did: In the FORMAT SECTION for the Group Footer - I added the following formula in the formula editor on the Suppress (No Drill-Down) line (I have the Suppress check box unchecked)...

When I schedule a report instance in Info Desktop and specify an Info Server, the report runs successfuly. But when I try to view it, I get an error message: Cannot start application because the file association cannot be found for the given file type. This occurs frequently on this particular...