Search results for query: *

We have a client with a KX-NS700 and one expansion cabinet with around 40 digital phones. No IP devices at all. The unit is now rebooting about 5 times a day after 7 years of working fine. I am thinking it is maybe the power supply but nothing in error log that is helpful. Where can I...

Can someone tell me how to get the caller ID info to show up in the CL button on all phones, not just the phone that answered the call? For example we have a small office where the receptionist answers a call in the file room at x105, hangs up and goes back to her phone x101 and wants to view...

Hi Guys How do I move all my connection account data from one PC to another PC so both PC's can log into the same SL2100's? Thanks Guys

Have a client that wants to replace their Partner Messaging R7 4 port voice mail due to it going into test mode several times over the past few months. My question is if you dial in and do a system backup of the Messaging module can I just pull the license card out of that module and put it in...

We have a town hall and police department who's dealer went out of business and wants us to take over the system but we cannot get into mailbox 0 because it says incorrect password. Anybody have a quick way to reset the admin password as the secret backdoors we have don't seem to work either...

Hey guys I am looking for a quick and easy way to let the end user call in to their SL2100 and record a "We are closed" message due to weather here in the northeast. This was pretty easy on the Panasonic but being new to NEC I don't know best method. This message should play in front of the...

We have a new SL2100 that has a 3 zone external amp hooked up to CO Line 10 and when we access the page using the code 8 XX where XX is the 2 digit zone number it takes 5 seconds or so for the audio to kick in. This does not happen from the digital sets. Obviously we have the digit 8 set to...

We are picking up the SL2100 after Panasonic left the business and was wondering if anyone has a cheat sheet or anything they use as a good starting point for all new installs. While I know each install is unique, there are typically things like toll restricting Vmail ports, setting system...

Is there a way to test the auto attendant functionality by dialing an extension number internally. Say we have all extensions within the office that have mailboxes assigned. We make a change to the DAT table Press 1 Press 2 Press 3... Now we want to test it and make sure the routing is...

Can anyone explain how to get a Virtual extension and single line extension port to ring at the same time when the virtual extension number is dialed. The client wants full time auto attendant then the dial action table digit 0 to ring a VE and ring over the page speakers at the same time...

We have a small SL2100 switch with 10 phones and a few people are working remotely and simply leave their phone forwarded to their cell numbers which works fine. Problem is that the DSS keys that represent these extensions on everyone's phone blinks to indicate the phones are forwarded. Is...

Can anyone tell me if there is a way to set the Auto Attendant to follow the Night button? I want to have the auto attendant message change, not by the answer schedule but by the status of the night button. Thanks

Hey guys just getting started with NEC after Panasonic bit the dust and have a client that wants to swap their old NEC Electra Elite with a new SL2100. The system currently has 19 digital and 12 analog extensions and I am wondering what the easiest way to swap out without having to redo the...

I recently heard a rumor that someone might buy the Panasonic business telephone business. Anyone else hear that? Would be nice if someone could keep it going and maybe trim it down a bit. I think they tried to get into the much larger 1000 plus business with the NSX and had way to many...

I have a new SL2100 and only activated the 60 demo license on the PBX. When I try to connect to the PBX from my android phone with the ST500 it just says connecting. Did everything, port forwarding... but think it may be a license issue?

Does anyone know the number of maximum KX-TDE PBX Connected via gateways. QSIG not important they just want to be able to call back and forth and currently have 6 sites connected and may want 3 more.

I have a client who's installing tech has recently died and they want us to help them fix their system that has the following cards in it from left to right. 1 - Power Supply 1 - Processor 1 - 6 port digital card 2 - 800 CO Cards 2 - 012 with ring gen. cards 1- Ring Generator Power Supply which...

We have an NS700 PBX that every day we see the error in the log "no response from DNS server" but we are using google 8.8.8.8 as our DNS entry in the PBX. We have 4 SIP Trunks on VOIP.ms and they seem to work fine. Why do we always get these errors?

I have a client that is upgrading from a TDE100 to NS700 so they can use their existing KX-NT343 phones without the VPN's as the remote sites are all different and VPN's keep dropping. Someone said the NT343 would not work on the MRG with the NS700 and only the NT500 series would. I have...

I have an NS700G v.4.4 that was installed for 6 months and one morning the customer came in and the Cell Station was not working there was no light on it and the console shows fault. I figured the CS went bad and tried to replace (cleared master CS and reloaded) but the system will not power on...