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Hello all, I know this is really old school but they are still around. I have a 2 card Partner system on a two slot carrier. The customer wants to add two Avaya 9031 cordless phones. I have the phones and the associated radio modules with matching serial numbers. The question is, is there...

Hello all, I been trying to find out, on a typical CDR string, does anyone know about how much data, in terms of bits or bytes, that string takes up? I have reviewed the CDR admin and features manual but could not find a reference to that. This goes for an Avaya red or blue voice platform...

Hello all, I have a situation where my 96XX IP phones, when they are rebooted, whether manually or a power glitch, come back up as a SIP phone, not to its original H323 set. I have to go in and clear the settings and enter them manually in which case, the phone come up ok, as H323. Has anyone...

Hi all, I have a question concerning SBC, Session Border Controller. We will be in the process of replacing our T-1's with SIP trunks. In a nutshell: we are currently carrying voice and data over these T-1's which terminates in a router. From the router it connects to a Cisco switch for the...

Can someone offer a definition on Avaya support levels or tier? For example, what is each level or tier responsible for when it comes to technical support on an Avaya Aura, System Platform, Call Manager, Definity, S8XXX, or voice mails? Also, can you offer some examples of system issues that...

Hello all... I'm stuck. Hope you can help. I have both an S8300 on a G700 with a second G700 and an S8800 on a G430 with the CDR parameters as below. The problem is that the secondary link always shows down on both call servers but the primary link shows up, again on both. I tried the...

Hello all, I have this Avaya CM4.0 (R14X.00.5.742.0) with a CAMA trunk provisioned on port 1 of an MM711 located on V2 in the G700. When placing 911 calls, the PSAP sees 0000000 as the ANI instead of the number that is dialing 911. The call is clear, no static or bad volume. I have 911 set...

Hello all, I have no problem administering a 23-channel PRI with signal group using the MM710 media module. However, when it comes to a plain old-fashioned 24-channel DTI, the task escapes me. I cannot find instructions on supportavaya.com nor on any of my technical documents and I am not...

Hello all, Not quite sure if I am doing this correct as it has been several years. I need a refresher on upgrading firm ware on cards residing in a g450 such as mm712, mm711 etc. I have an MM711ap hw31 fw096 that needs a firmware update. What would be the steps that would allow me to do this...

Hello everyone, I been working with Avaya products (Definity, Aura, SXXX)for some time and now have a need to get certified on ACIS, ACSS, and others. Since I never worked for Avaya, what options/resources are available that the average technician can turn to, to prepare for the tests? I know...

Ladies/Gentlemen, I have been working with both Avaya and Nortel platforms for quite sometime. I consider myself quite good, on a scale of 1 to 10, I place myself an 8, since there is always room to learn. I been unemployed for several months and came across a position I thought I could...

Hello all, I need to verify the steps needed to intall a bin file to a G430 with an S8700. I already dowloaded the bin file in the format Gxxx_sw_yy_zz_1_bin to my workstation but am unsure of the command needed once I log into the G430 via the Services port. The file will be copied to a...

Hello all, I am trying to find out on what gateways (G700, G430, G450, G650) does a TN763D Aux Paging card fits into? I am guessing that in none. I have an S8700 Call Manager with G700 gateways and need to provide a page trunk that emulates a TN763. The Valcom paging unit I have requires a...

Hello all, Has anyone here ever purchased a CUCM, Call Manager? from e-bay as a learning/testing tool? I am very interested in learning all I can about Cisco Call Manager. I have several books on the subject but now need some hardware for practice and testing and to prepare for the CCNV TEST...

Hello all, I am thinking of attending one of those 5 to 7 days bootcamp for CCNA. On a scale of 1 to 10 in networking, I am at least a 5. I just want to know if anyone on this forum has attended, considered attending or heard about them and would appreciate some feedback. Your thoughts and...

Hello all. It's been a very long time since I worked with Nortel/Avaya but now I am back into it. Hope you can help me with how to create a CDN queue on the CS1000 that will point to the SDN table in Call Pilot that will cause an application in application builder to kick in. In other words...

Ladies/gentlemen, I just did a new install on a CS1000E to rls 5.0 following procedures on document NN43041-310. I comes up ok as a TDM. I received a cd from Nortel with the downloaded signaling server software rls v5.00.31b which I transfered, per procedures, into a 1 gig compact flash...

Hello all, I received this link: http://avaya.thesipschool.com/ recently and makes me wonder if it is a legitimate, Avaya endorsed/recognized training site. It offers training on SIP plus a certification. It looks pretty good and the cost is reasonable. It displays Avaya and other vendors...

Hello all, I received this link: http://avaya.thesipschool.com/ recently and makes me wonder if it is a legitimate, Avaya endorsed/recognized training site. It offers training on SIP plus a certification. It looks pretty good and the cost is reasonable. It displays Avaya and other vendors...

Hello all, I hope you can help. I added a third cabinet to my 1000E rls 5.0 system. This third cabinet houses an MGC in slot 0 which I provisioned with the required IP addresses. As luck would have it, I now need to change the IP addresses. When I typed Ctrl+ldb per the NTP, it asks for an...