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Currently NXX 877 + any uses RLI 1. Is it possible to send 8771234 to a different RLI for example RLI 2 and rest of the numbers still use 1? Not familiar with deny and allow options.

Please let me know where I can download it.

I have bridge appearance assigned on multiple phones. Is it possible to make them private so no one else can barge in or conference in? Can you make bridge appearance still shows idle on other phones while you have someone on a call?

PC's got upgraded to Win10 from Win7. Now, real time display does not launch. It is stuck at loading data.

I have a site that keeps losing holiday schedules after an outage. Is there a fix for this?

I installed a CS540 on a Shoretel IP420G. But I couldn't get the headset to automatically get a dial tone when pressing the Plantronics headset. I have to manually press the headset key on the phone. How do I access the setting on the phone so I change it?

Is there a way to print the traffic volume for Nortel PBX Opt81? We're looking at SIP trunking and TElCO requires us to provide call volume per sites.

I need a N* Manager 3.7 but I have no access to Avaya to download it. Let me know if you have one I can copy in the Bayarea CA. Thanks.

I used to work for Wiltel, Williams, BlackBox and so on. Just for my own reference, any big companies that still on a Nortel M1/CS1000M platform?

Our company is upgrading our phone systems from Nortel CS1000M/K and Options PBXs to Avaya RED. Any recommendation for a good reading before I start taking classes?

I'm trying to install desktop messaging in a machine with Groupwise 8 with no luck. It would complete the installation without any error. I can get logged in ok and it will flag my PC that I have new messages but I don't have the callpilot folders in the Groupwise. The shortcuts on top also...

Why would you have an IDC table with the same IDGT and CDGT values? DCNO 1 IDGT CDGT 6439 6439

I'm trying to test COTS remotely but can't break the dial tone when I pickup the call and try to dial number. Is there a CLS I need to enable on my set to make it work?

When is the best time to run the midnight routine?

I have a full auto attendant setup. Is there a way for me to setup the system so It will disconnect the call if the caller doesn't press any options. Right now the calls goes to the attendant.

How do I schedule a firmware upgrade to run this weekend from 7pm until midnight? I would like to do all the phones and TNs. I know I have to do it from ld 97 but I'm confuse with the prompts.

I have 5 sets that I would like stay enabled even the sets are unplugged overnight. I believe there is a CLS I can enable to make this happen. Does anyone know which CLS is this? Thanks.

Can you assign XMWK for the extension not ringing and appearing on the phone? I tried but I'm getting sch1206. I don't wan't to assign the actual extension on the phone but I would like to have the message waiting indicator light.

I'm trying to change the auto terminate to yes on an existing RDB, but I can't find the option for it. Not sure if I have out the RDB first and make a new one.

I have 2 COT's that I would like to appear and ring on couple of sets. Do I have to build a separate RDB for each one?