You have to define how many licenses you want to consume on each server. So I would set primary to 75 and secondary to 25 channels - as long as the trunk on the primary server is the one primarily used for inbound and outbound.
This way you will have more available channels most of the time but...
The port range 20000-40000 is on their side and must be open outbound. Inbound you have to ensure that the port range configured in your IPO (LAN interface) is open as the IPO tells rhe provider to send RTP to those ports.
If you have to send your public IP you need to set up your network Topology. But if you have no audio in both directions it looks like the firewall blocks traffic in both directions.
Is it a trunk with registration?
SIP trunks have to be created on both systems. Be aware that failover to expansion systems only work if you have Select licensing. If not phones can only fail over to primary and secondary server.
If you let a software write down the spoken text, you will find out that it will be delayed and this will not lead into a good experience in a call. Just half a second delay (in Audio) feels bad in a call. Also you speek different than you write and so the software will wirte things down that...
Same issue with one of my customers.
We send REGISTER and get a 200 OK response back. But IPO seems to think that registration is not complete and registers again and again. Even with a Sonicwall.
UNcheck "Enable SIP Transformations", and CHECK "Enable Consistent NAT" didn't help
Sounds for me that summer kind of ALG or SIP helper function in the firewall adjusts the SIP messages in a way that the carrier interprets them like different registrations instead of re-registrations of the same connection.
Yes and no… if you have one from another Server v12 you can try to replace it. But if this file is broken, you will never know if other files are corrupted as well.
Nevertheless… Administrator acces has been available all the time. If this doesn’t work, there is another issue. PermitRootLogon will probably not help in this case.
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