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  1. derfloh

    Server Edition expansion systems (security settings/users/certificates)

    You have to define how many licenses you want to consume on each server. So I would set primary to 75 and secondary to 25 channels - as long as the trunk on the primary server is the one primarily used for inbound and outbound. This way you will have more available channels most of the time but...
  2. derfloh

    SIP trunk - no audio

    The port range 20000-40000 is on their side and must be open outbound. Inbound you have to ensure that the port range configured in your IPO (LAN interface) is open as the IPO tells rhe provider to send RTP to those ports.
  3. derfloh

    SIP trunk - no audio

    If you have to send your public IP you need to set up your network Topology. But if you have no audio in both directions it looks like the firewall blocks traffic in both directions. Is it a trunk with registration?
  4. derfloh

    Server Edition expansion systems (security settings/users/certificates)

    SIP trunks have to be created on both systems. Be aware that failover to expansion systems only work if you have Select licensing. If not phones can only fail over to primary and secondary server.
  5. derfloh

    Real-time speech to text via Avaya Agent?

    If you let a software write down the spoken text, you will find out that it will be delayed and this will not lead into a good experience in a call. Just half a second delay (in Audio) feels bad in a call. Also you speek different than you write and so the software will wirte things down that...
  6. derfloh

    Random Phones - Acquiring Service. IPO SE Remote Phones

    It is available for J-Series phones. Regardless of the user PBX.
  7. derfloh

    Random Phones - Acquiring Service. IPO SE Remote Phones

    Let a monitor trace run with default filters. You should see information why the IP is blocked there.
  8. derfloh

    IPO R11.1.3 with Flowroute SIP Trunk - multiple registrations

    I guess for us it was solved by setting the use "Topology information" to none instead of the LAN interface.
  9. derfloh

    IPO R11.1.3 with Flowroute SIP Trunk - multiple registrations

    Our's was at 10min and we changed it to 1min. But still the same... Topology is set to "Static Port Block".
  10. derfloh

    IPO R11.1.3 with Flowroute SIP Trunk - multiple registrations

    Same issue with one of my customers. We send REGISTER and get a 200 OK response back. But IPO seems to think that registration is not complete and registers again and again. Even with a Sonicwall. UNcheck "Enable SIP Transformations", and CHECK "Enable Consistent NAT" didn't help
  11. derfloh

    One Phone Sending CID as "Unknown"

    This feature is only visible in the phone menu but not on manager. You will only see it if you export full config. Same with enbloc dialing.
  12. derfloh

    9.1 PRI Forwarding group calls to a cell

    This only works for sequential groups.
  13. derfloh

    One Phone Sending CID as "Unknown"

    Sonderheft in the functions menu there is an option to dial anonymous. Probably this has been enabled sometimes.
  14. derfloh

    Workplace can't connect - certificate issue

    Youbhave to ask the customer to spend this 22$. If he doesn’t, create certificates with Server Edition Server/Application Server.
  15. derfloh

    IPO R11.1.3 with Flowroute SIP Trunk - multiple registrations

    Sounds for me that summer kind of ALG or SIP helper function in the firewall adjusts the SIP messages in a way that the carrier interprets them like different registrations instead of re-registrations of the same connection.
  16. derfloh

    App server putty WINSCP log in

    Yes and no… if you have one from another Server v12 you can try to replace it. But if this file is broken, you will never know if other files are corrupted as well.
  17. derfloh

    App server putty WINSCP log in

    Nevertheless… Administrator acces has been available all the time. If this doesn’t work, there is another issue. PermitRootLogon will probably not help in this case.
  18. derfloh

    App server putty WINSCP log in

    Sounds more like a routing issue then. Ping works?
  19. derfloh

    Server Expansions 500v2 12.0 unallocated Server Edition License

    Lines- IP Office Line - Security
  20. derfloh

    App server putty WINSCP log in

    Become root and check the output of systemctl status openssh-server or systemctl status sshd (have no one to check the exact)

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