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  1. annacady

    Exit GW does not stop the process

    Thank you, It is now a mute point. I was just informed that by the send of summer we will be using Outlook 2007!
  2. annacady

    Exit GW does not stop the process

    My problem is my typing. We are using 6.5.7, soon to go to 7. I am the application specialist for GroupWise and work closely with the administrator. Sorry for the confusion. I stopped the process and the user said it has not come back again. Thanks for all your help.
  3. annacady

    Exit GW does not stop the process

    We are using GW 5.6.7 on that machine. There is no malware on that machine that I have detected. I have not started GW in Safe Mode. I am not using the client to access a restore point via file. I also do not know when and what updates/patches the networking people are sending out to...
  4. annacady

    Exit GW does not stop the process

    Sometimes on some machines for reasons unknown, when users exit GW the process keeps running and you need to kill the process or reboot the machine before you can start GW up again. How can this be fixed without a reboot or killing the process?
  5. annacady

    GW Print Problem GW 6.7.2

    I have a user who has just started having a printing problem. The first time he prints an email it prints fine. But if he needs to print it again, parts of come out garbled and a one page email prints on 11 pages. If you use the View feature it the email becomes garbled also. I have done...
  6. annacady

    D109 Error

    Forgot to say using GW 6.5.7
  7. annacady

    D109 Error

    I have a user who has been plagued by D109 errors. I uninstalled GW, cleaned the registry and reinstalled, but it made no difference. I had the administrator run maintenance on her account which made no difference. I suspected it might be her profile and gave her a new one. Problem still...
  8. annacady

    Keystrokes to Mark an Email High Priority

    Thanks for that tip. I talked to her this morning and she is using that cumbersome method I figured out so we do have a workaround.
  9. annacady

    Keystrokes to Mark an Email High Priority

    She has set a high standard for herself and she would not send all all emails as high priority. Her supervisor has requested that she send certain emails as high priority. So I am looking for a quick way to mark those emails as high priority using keystrokes.
  10. annacady

    Keystrokes to Mark an Email High Priority

    Sorry, immediately on posting I remembered I forgot to say I am working in GW 6.5.7
  11. annacady

    Keystrokes to Mark an Email High Priority

    I have a blind user who relies completely on keystrokes. She has been requested to start using the "Priority" feature by her supervisor. I have checked the Novell site and other sites but have not found a simple keystroke solution. I have developed a cumbersome method but was hoping for...
  12. annacady

    Sorting Changes Row Height

    Thank you thank you. It was so nice to see a global fix instead of row by row each time the sheet was printed.
  13. annacady

    Sorting Changes Row Height

    I have a workbook containing 3 worksheets. The first worksheet is an "input sheet" (raw data, a couple of columns of numbers and two columns of text (one of those columns has wrapped text). All cells in the other 2 worksheet are linked to the first worksheet with absolute cell references for...
  14. annacady

    Address Book Not Picking Name.

    I figured it out. Set the address books for “Name Format” -- show first name then last name and it is sorted by First Name. For your columns choose Name and Last name. It will auto fill using firstname space and the start of the last name.
  15. annacady

    Address Book Not Picking Name.

    Using GW 6.5.7, the address book is set at “Name Format” -- show first name then last name and it is sorted by First Name. An Address Book has been selected and is displayed; the “Inside” box is set at first name. When you type a first name in the “Look For” box, it goes to the first person...
  16. annacady

    GroupWise Rules

    If you are looking for a Rule to not reply to external email you would need to create a new rule. On Received Items: Item Types: Mail then click on the "Define Conditions..." button. Using the dropdown box choose From Matches *@*.*. Then under Add Actions choose "Stop Rule Processing". Now add...
  17. annacady

    Symbols in a large Technical Document

    Thanks so much for the information. It was not the print driver but rather a setting in the Printer Properties. Print TrueType as graphics needed to be checked. I figured it out from your good reference.
  18. annacady

    Symbols in a large Technical Document

    I have a user who compiles/edits technical manuals from many sources. Every once in a while, there is a problem with symbols printing out the same way they appear on screen. This time the ? (less than or equal to) and the ? (greater than or equal to) symbols appear correct in the document and...
  19. annacady

    Change Font on Folder Names

    I have a user who would like to change the font on folder names. She extensively organizes her Cabinet with "parent" folders with "children" folders under them. She would like the font on the parent folders to be bold or a different color or something to set it off so that when she has them all...
  20. annacady

    Excel Word Wrap not Wrapping

    Thanks for that reminder but I really do not know what the Before_Print event is. I did a couple of searches and have not found a clear explanation. I will keep searching.

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