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  1. soloeagle

    BCM50 Outside Caller Hears Low Volume from Inside User

    Just recently installed a BCM50 with 10 digital T7316E sets and four CO lines connected to the 4 Analog Trunks embedded on the main BCM50 chassis. The customer is stating that she has had six different outside callers complain that they can not hear the person they have called. That is, the...
  2. soloeagle

    Company Greetings, Possible to make the list say "Not Recorded"

    Just curious actually. I was doing an experiment with respect to the other Company Greeting forum posting I had submitted and once done with it just wanted to completly blank out that Company Greeting location. To save space on the BCM's HD I just recorded two thumb snaps into that same...
  3. soloeagle

    Company Greetings, Possible to make the list say "Not Recorded"

    Is it possible, and if so, how, to make the Company Greetings list say for a specific company greeting state "Not Recorded" after it has been recorded into and it stated "Recorded". Seems like that once a company greeting is recorded into that it will say "Recorded" forever. In other words is...
  4. soloeagle

    Logging into a BCM remotely

    BCM400 (or 200 or 1000) or BCM50 ? If it is a BCM400 (or 200 or 1000) is the Remote Dialup Modem on the Front of the BCM connected to either a dedicated analog CO line or to an ATA? Is the BCM on a Data Network, behind a firewall, is the BCM embedded firewall activated? Lots of questions to...
  5. soloeagle

    File Limit Size for WAV File Uploaded into a Company Greeting?

    I know that there is a 5 meg limit on the file size of a WAV file uploaded into a BCM400's BCMAMP. My question is, is there also a file limit size on a WAV file that is uploaded into a Company Greeting in Call Pilot. I have been able to successfully upload a file that was greater than 5...
  6. soloeagle

    Voice Mail or Auto Attendent, which wins in a tie?

    If you have a physical CO line 'Ring and Appear' on a DN and that DN's "Forward no answer" is set to forward to Voice mail on, say, 4 rings; AND that same physical line is also set in the Call Pilot Lines Adminstration to be answered by Auto Attendent on 4 rings as well, Which one wins the tie...
  7. soloeagle

    will someone give me BCM50 training in W Sussex for cash?

    Everything you are trying to do require Keycodes. Do you have the Authorization Codes to be able to generate the Keycodes? Do you have access to Nortel's Website to be able to generate the Keycodes? If you don't then your local official Nortel Networks Reseller should be able to help you, or...
  8. soloeagle

    BCM50 Opens CO DialTone Very Harshly

    I have installed two separate BCM50 units at different customer locations and both times the BCM50 when breaking dialtone does so in what sounds like a very harsh manner. If you have a physical line 'appear' on a button, or if you have '9' grab a CO Line, does not matter, when you have the...
  9. soloeagle

    CANT CONNECT IP PHONE FROM OUTSIDE

    Well, first, what network interface is set as the "Published IP Address" setting in your BCM ? You can find that setting in the Unified Manger -> Services -> IP Telephony -> Global IP Settings Page. For this device designated in the "Published IP Address" assigned primary IP address must be...
  10. soloeagle

    BCM50 Opens CO DialTone Very Harshly

    I have installed two separate BCM50 units at different customer locations and both times the BCM50 when breaking dialtone does so in what sounds like a very harsh manner. If you have a physical line 'appear' on a button, or if you have '9' grab a CO Line, does not matter, when you have the...
  11. soloeagle

    BCM50 GATM8

    I have installed a GATM8 into a expansion chassis of a BCM50. When I went to activate the module it seemed as if the BCM50 recognizes the single GATM8 as two separate GATM4 modules, so you have to activate BUS4.1 and BUS4.2 (BUS 4 is just an example, the BCM50 will figure out the BUS by...
  12. soloeagle

    Having problem with broadcast address

    The broadcast address is not for humans to use, only for TCP/IP to use. You can on some Cisco router IOS sets ping the broadcast address from the CLI prompt and you will get a response from every host that wants to answer on that subnet. my question for you, why do you have three different...
  13. soloeagle

    Cisco console connection issue

    I have had the exact some problem that ulty is describing, and no there aren't any setting issues he can adjust, well there weren't any i could find that helped. Just use the CNTL-P combo and you'll be fine. i believe it is a problem with the older cisco ios sets that don't interpret the...
  14. soloeagle

    VPN Behind NAT Router Confusion

    Well, depends actually. There are four different classes of IP addresses. Outside Global Inside Global Outside Private Inside Private The outside global is the 64.0.92.5 you listed, and your 192.168.100.23 is one address within a range in your subnet that is your Inside Private. Inside...
  15. soloeagle

    Cisco Router VPN Server using Inside Global IP Addy, possible ?

    I have a customer that wants to use their Cisco 2621XM router as a VPN Server so their VPN Clients can connect to their private network. I have configured this scenario before at other customer sites on routers, and on our own companies PIX. Everytime I have configured the Cisco device I...
  16. soloeagle

    Access Live Event Log via CLI

    # show log is this what you meant ?
  17. soloeagle

    VPN Behind NAT Router Confusion

    The Adtran routers use a very simplistic striped down version of the Cisco IOS software. Since your router is ISP supplied, do you have permission/access to be able to make programming modifications in it ? What ultimately needs to be setup is a Network Address Translation (NAT) between an...
  18. soloeagle

    Cisco console connection issue

    The REAL Cisco way of retrieving the last command is to use the CTRL-P combination. To jump to the beginning of a line, use CTRL-A To jump to the end of a line, use CTRL-E There are a bunch of CTRL-<> combinations, but those are the three biggies. All of the CTRL-<> combinations are listed in...
  19. soloeagle

    reinitializing call pilot in BCM 400

    We had this exact same problem when we delivered a fully programmed BCM400 to a customer site and the customer stated, oh yeah, by the way I want 4 digits per extension instead of the default 3. After a deep gulp, and restrained aggression, we said, ok, mr customer. Actually, you did not have...

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