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Ah, got it. I renumbered an existing but unused extension to the target extension. Then I could use the replacement code on the phone. It's now working.

I forgot to mention. I tried the replacement code. It didn't do anything either.

I have a Mitel SX200 MX running SX-200_ICP_3.1.0.11. I am trying to register some mitel 5220 IP phones. These phone I am having a problem with have either never been used or havn't been used in years. They are unregistred as are asking "USE Superkey to SEND PIN". I got one registered, but...

No on the ONS as far as I know. And definitely no chance of getting anything left behind. It has been ages now.

There is a large connector on the back, but nothing plugged into it. I suspect whoever disconnected it from the old office didn't bring the cable. :-( There is a 1/13/3 (bay/slot/cct) under 'desktop device assignment' but not under 'system configuration'. 1/14/* is were the now-unused analog...

Prior to an office move, we had several analog phones in use, but they were not needed in the new spaces. But now we do have a need for one, but no one here knows how they get connected to the phone system. In the old office, I only saw the analog phones connected to some ports on a patch...

I have a Mitel SX-200 ICP that I am still trying to understand. Is there a way to have call forwarding to an external number but if no answer after X rings the caller is sent to the Mitel voice mail system. Right now it will go to the voice mail of the call forward destination which several...

I just discovered the 'Error List:' field under in the 'display errors' screen. If I change it from the default of 'active-alarms' to 'errors' I got all sorts of stuff. Limiting the time window to the past 15 days or so I got... Port Mtce Alt Err Aux First Last...

Did the "list measurements ds1 log 01A10" and there were no errors. I did see a "Connected Ports: 01A1011" when doing a "status station xxxx" but that was on a working connection. Trying to catch one that doesn't work could prove challenging. The only other trunk group we have is a 'co' type...

I used the port numbers e.g. 01A1001 that show up when you do a 'display trunk-group xxxx'. If that is not it, I'll need to know how to determine what is the correct board number. 'status sync' gave me... Stratum Level: 4 Maintenance Name: UDS1-BD Physical...

I could not run that exact command, but I did do list measurements ds1 log xxxx I assumed the xxxx was to be replaced with the port corresponding to each trunk. All fields for all time periods on all ISDN trunks were 0. System: G3csiV9 Software Version: G3V9i.02.0.033.2

Since yesterday we have had occasional problems with both incoming and outgoing calls. The problem happens with multiple phone/numbers. outgoing: - pickup handset - dial number - then nothing - hangup/redial will work incoming: - phone rings - answer, but no one there - when the calling party...

No vectors (kinda wish we did, they look like fun :-) I changed the coverage path to include 'attd' at the end. Don't know if it will work though, but nothing bad happened.

I have someone with a coverage path of 'attd, audix'. When that person gets a call, and doesn't answer (e.g. in meeting) then the attd gets the call. If it is important she needs to be able to transfer it back (interrupting meeting). When she tries that it just goes to vmail. In other words...

It won't let me forward a hunt group (using the extended call fwd access code from a phone with console perms). Plus this has the disadvantage of needing to be manualy activated.

We had a minor problem today with our audix box. It locked up and had to be rebooted. Of course voice mail was out for the duration, but more important our main number was out as it was relying on an auto attendant on the audix box. Specifics: Trunk group for out main number has an incoming...

Like one of the previous posters, I am unable to enter anything other then 'SAT' in the ServiceType field of the 'change ip-services' screen. Is this just not available with the equipment/software I have or do I need to enable something first? G3csiV9 G3V9i.02.0.033.2

There is no "busy board" command. This is on a System: G3csiV9 Software Version: G3V9i.02.0.033.2 I have not tried removing the trunks from the trunk group. I may try that later today or tomorrow

I have tried the cust login, but the 'busyout trunk' is not there.

We have a small Definity with 2 trunk groups (one of type isdn, the other of type co). We are considering reducing the number of trunks in the second trunk group. So we would like to temporarly disable some of them to make sure nothing bad happens. As I understand it, the command to do this...