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  1. ssinger1

    Read text file and create a new file

    I have a txt file that I would like copy and creat a new text file in a different format. Current file: NPA 1204 RLI 2 DENY 976 SDRR DENY CODES = 1 ITEI NONE NPA 1205 RLI 2 DENY 976 SDRR DENY CODES = 1 ITEI NONE NPA 1206 RLI 2 DENY 960 DENY 976 SDRR DENY CODES = 2 ITEI NONE NPA...
  2. ssinger1

    local area code 970 is needed but with out the 1 only 10 digits

    Hey guys,. Its been awhile sence I have touched a meridian. I have a location in the 970 area code. Thier are over 580 exchanges for this area code. I was able to add them all but know I am being told to some of these exchanges need the area code added infron of the exchange but does not need...
  3. ssinger1

    Call trace and ext#

    Thanks.
  4. ssinger1

    Call trace and ext#

    Hey folks. Just been converted From a Nortel to an Avaya so please understand my confusion. I want to do a call trace on ext # what are is the command? Thanks. Still adjusting Steve
  5. ssinger1

    Lose Name after 1 ring

    It may be the version of the phone type. I have the same phones but three different versions. some of do it the others do not.
  6. ssinger1

    Setting up a lantronix SCS100?

    Axsys. Did you get it to work? I have the same product but am unable to connect. Can you assist?
  7. ssinger1

    IP in to phone system with Lantronics SCS100 device

    John. How would I connect it to my Option 61. Can I used the port that my terminal uses?
  8. ssinger1

    IP in to phone system with Lantronics SCS100 device

    Has any one used the Lantronixs SCS100? I have seen many techs say that this device will allow me to IP into my switch but I have not been too successful. Is their something else I need besides this device? How are your settings set? Thanks. Steve
  9. ssinger1

    Phantom ring and disconnecting calls in a multiple Queue environment.

    I checked for loose connections and found none. Ground seems to be OK. I have done no changes for months on the ACD. CDN, CCR or MAX. I am not getting any errors from the phone system. MCI is not seeing any errors on the circuit. I have two PRI circuits that receive nothing but incoming...
  10. ssinger1

    ACD Question

    Try creating a CDN instead of an ACD
  11. ssinger1

    Phantom ring and disconnecting calls in a multiple Queue environment.

    Equipment: Option 61C REL 23 Meridian Mail Meridian MAX/CCR This issue just started about a month ago no changes have been done to any of the Queues’ CDN or ACD’s. I am getting complaints that the Agents In-call key will ring once and then stop. I am getting several complaints from callers...
  12. ssinger1

    D-channel issue. Please help.

    That is in Load 96 correct?
  13. ssinger1

    D-channel issue. Please help.

    Please help! I have two PRI T1’s for incoming long distance. Both T1’s have D-channels. One D-channel is active and the other is my standby Backup. I am having D-channel issues with the active one. What are the procedures and Loads I need to do to make my put my active D-channel on standby and...
  14. ssinger1

    Caller ID issues

    I currently have three PRI Circuits for local calling in/out. The issue I am having is that some times when making an outgoing call the main number will show up on the receivers caller ID and the other half of the time it shows up as Private. Were do I check first?
  15. ssinger1

    Transferring a caller into a Queue with a higher priority

    That sounds good but unfortunately I can not depend on a spare phone sitting in not ready mode forever with a chance of someone taking the phone off of not ready. These calls are suicidal calls. Good Idea though. I was hoping for a CCR treatment. Here is what I was thinking. I point a New...
  16. ssinger1

    Transferring a caller into a Queue with a higher priority

    Is there any way to transfer a call into a Queue with a higher priority than the other callers that are already waiting in the Queue? Pretty much I want to push certain calls ahead of other calls. Equipment: Option 61c Rel 23 Mer-MAX Mer Mail CCR A receptionist transfers all calls to a Queue...
  17. ssinger1

    Voice Mail Message Transfer

    What type of voice mail system?
  18. ssinger1

    one TN, 2 DNs, forward on no answer to 2 different numbers?

    Are these the only DN,s to the phone? Do you have CCR?
  19. ssinger1

    Option 11C Password

    If you know who the vendor is that installed it. Give them a call they should have record of the level 1 and 2 passwords. Your the owner of the switch they have to release that to you.
  20. ssinger1

    Creating A phone

    LD 23 is for ACD and CDN. You want to use LD 20

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