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  1. SupportHRS

    DuVoice and IPO SE 9.1.6 Questions

    the Avaya IPoffice will need to be updated to 9.1.7 9.1.5 and 9.1.6 block forwarding to short codes and is corrected in 9.1.7 Duvoice integration notes for IPO 9.1 standard and server. http://support.duvoice.com/vm/pbx/avaya/ipofficev91/home
  2. SupportHRS

    Ipoffice 9.0 need user to autop centrex transfer on trunk call s but internall forward to cell wit

    hi all. user 700 no ext, no sip etc... note: centrex trunks, no trunk to trunk allowed. need: -when dialing 700 internally it needs to auto call /send to cell phone of user 700 -when call form a trunk to 700 it needs to auto forward using the flash hook for the centrex lines. I need...
  3. SupportHRS

    911 call notification

    TomMills, the purpose of a live 911 alert may be ther differance between life and death. not to mention you have a IPO in a hotel and a guest dials 911 then the cops come to the front desk asking and the front desk have no clue other thansirens howling into the parking lot. kinda important...
  4. SupportHRS

    911 call notification

    TaureanDragon, this method you have added will only show the 911 after the 911 call has hung up and not as soon as the person dials the last digit in 911? meaning while the employee or guest is on teh phone dialing 911 if the system does not alert as soon as the numebr is dialed then the...
  5. SupportHRS

    911 call notification

    I never did understand why a live 911 alert button could be programmed on any station. To date my last posting is the only real live 911 alert option in ipo.
  6. SupportHRS

    911 call notification

    Duvoice has a app that can push information live as someone dials 911. the IPO phone must be a IP set in order for 911 alerting to work. http://support.duvoice.com/manual/idh_dvm_push_server.htm
  7. SupportHRS

    Mitel and DuVoice

    FoneJack Duvoice has a perfect Mitel SX-2000 interface using the digital DNIC ports. it is widely used in hospitality here in the US and also in England, Ireland & Scotland . let me know if you have completed your project in getting a voicemails for each of your 10 systems. the duvoice...
  8. SupportHRS

    Analog Phone - Message Waiting Indicator

    ipoffice 3.2 has no issues with MWI on analog sets, but ipoffice ver 4.0 will not correctly operate lights whne controlled via TAPI. There are some settings that you needs to setup in the EXTENSIONs programing to "turn MWI ON" when you open the manager and go to extensions the tab that...
  9. SupportHRS

    IPO with DuVoice VoiceMail

    Ipoffice and duvoice. IPoffice requirements. 1) CTI pro 2) ipoffice ver 3.2.xx ( 4.0 is fine unless your installing on hospitality site with analog sets, IPoffice 4.0 MWI's dont work for analog sets, it is reported to be fixed in 4.1 ipoffice) Ipoffice setup for duvoice 1) create a hunt...
  10. SupportHRS

    phone manager vpn not finding ipoffice

    yes but it still does not find it.
  11. SupportHRS

    Embedded VM card keeps rebooting system

    buy a duvoice DV4 www.duvoice.com it integrated to the ipoffice, and you only need CTI pro installed on ipoffice and one analog port per vm port. it installs fast.
  12. SupportHRS

    phone manager vpn not finding ipoffice

    my hard phone works fine, Im sure the problem is tied to the fact that I can not resolve anything over the VPN to the home office DNS. I cant do a NSlookup to any pc name back at teh office but if i add the name to my hosts file with an ipaddress i can. SO i think im having DNS problems adn...
  13. SupportHRS

    phone manager vpn not finding ipoffice

    it not windows vpn, it is a constant tunel from my router to my office.
  14. SupportHRS

    phone manager vpn not finding ipoffice

    I do not have DNS resolution to my remote network so I edit the host file on my pc to find everything. Is there something I can add to my host file that will allow it to find the ipoffice?
  15. SupportHRS

    phone manager vpn not finding ipoffice

    I have a remote office and I can ping the ipoffice fine but phone manager pro cant find the ipoffice. are there any router restriction that I need to be aware of on my side of the vpn or back at my home office? I can get the phone manager to find the ipoffice if I use the windows VPN client...
  16. SupportHRS

    Phone Manager Voip user - cant connect through vpn

    i got it workign Thanks for all your help! if you ever need help on a duvoice Voimail let me know.
  17. SupportHRS

    Phone Manager Voip user - cant connect through vpn

    it never gets past the login screen. if i browse to the exact ipaddress it will find the ipoffice but phone manager never allows me to login.
  18. SupportHRS

    Phone Manager Voip user - cant connect through vpn

    I can ping the ipoffice but phone manager cant find it. when i am in the opffice and connect my laptop inside the Network (local) and it works fine. So im assuming its something on myside of the VPN (linksys vpn router) or my offices VPN (linksys vpn router) I have a hard Voip phone that works...
  19. SupportHRS

    Avaya IP Office Does Not Respond to Norstar DTMF Tones

    what kind of Telco service do you have? T1,PRI,POTS etc?
  20. SupportHRS

    Need help on vm pro call flow

    did you ever resolve the problem?

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