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Sorry it has taken me so long to post a response, Linney. If Windows is supposed to start itself, why doesn't it? I still need to go back and manually change it from Manual to Automatic.

Hurray! Never mind my questions - I figured it out. For every other novice out there, this is what was wrong on my computer: First, I was not able to add http sites to my list of trusted sites because I the box entitled "require server verification" was checked. Simply uncheck it and you can...

Couple of questions: first, how do I ensure that the ActiveX control used by Windows Update has been installed? I'm a complete novice, and instructions on this would be great. Second, I added the https items you listed previously, but it won't take any http items - I get an error code that it...

Tried all of the various steps listed on the Microsoft page you suggested, and I still get the same error messages in the following order: "Updates were unable to be successfully installed" "The follwoing updates failed to be installed successfully" and then the list of items that I previously...

Thanks for the suggestion, but it didn't work. I ran the link, restarted, and attempted to re-run updates and I still got the failure message. Any other suggestions? Here's the error message I received when I ran the install after running the link: Critical Update for Office XP on Windows XP...

I had problems initially installing the SP2 update, but somehow meandered my way around to fixing it - not sure what I did, but it did download and install. Now there are new updates, and I can't download those! I have 104 of 112 GB of remaining space - I initially had an error message that I...

Here's the latest log - that darn res://shdocpe.dll/asst.htm is persistant! Whenever I go online, I am prompted by the numerous anti-spyware programs I have running (Geek Superhero and SpySubtract) that something is trying to change my websettings. I keep denying the change, but there still...

Thanks to everyone for their feedback. I took everyone's suggestions, tried to incorporate them all, and got rid of the dreaded "Lions-Search" hijack. But now I have a new one! it is res://shdocpe.dll/blank.htm. Maybe this one was dormant and only came out after Lions-Search was eliminated...

O.K., after posting the log, I followed the following steps to try to get rid of this bug based on what everyone has stated so far. But it is still there. Maybe I didn't do the steps in the right order? 1. Disabled System Restore 2. Ran Spybot and removed DSO "Exploit" 3. Ran SpySubtract - no...

I'm having the same issue. When I run hijackthis, I get the following log. Can someone help me identify which items I need to remove? Logfile of HijackThis v1.99.0 Scan saved at 6:18:06 PM, on 1/11/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2...