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  1. DaveHTEC

    Dial Tones

    Sorry guys. Must have had an "epiphany" for I found the solution to the problem. Merely needed to change the Base Tone Generator Set and set it to 10.
  2. DaveHTEC

    Dial Tones

    Hi, we suffered a system[Avaya Definity] corruption a few weeks back and as a solution, the system had to be reprogrammed. Most features since the reprogramming seem to be working fine with a few exceptions here and there. One particular oddity -and an annoying one at that too- is that we now...
  3. DaveHTEC

    "Error encountered, can't complete request"

    Petran:It sure looks like a translation corruption but as I am a novice when it comes to telecoms in general, I thought it worthwhile to seek help from people like you. Spookytooth, Guess what I found staring at me in the history list, yeah, that's right, EECCR-10009 dated 14th April 2006. So...
  4. DaveHTEC

    "Error encountered, can't complete request"

    You are indeed correct, I am using ASA R1.13.5U2.2 with an IP connection. Sorry for not having made this clear intially. Best Regards Dave
  5. DaveHTEC

    "Error encountered, can't complete request"

    I am and have been experiencing difficulties adding new ISDN station [or any other stations for that matter]. Running "list station" command in both GEDI and Emulation returns this: "Error encountered, can't complete request". I thought this could possibly be due to a capacity issue but the...
  6. DaveHTEC

    IPSoftphone (Roadwarrior)

    m4ilm4n Thank you. Just as in your case, the remote VPN can indeed see all the associated IP addresses
  7. DaveHTEC

    IPSoftphone (Roadwarrior)

    RingOpen, You are invaluable. I shall give that a go and see what happens. Much obliged.
  8. DaveHTEC

    IPSoftphone (Roadwarrior)

    Thank you all for your helpful info. NX01 I have opened up the firewall to allow ports 1719UDP and 1720TCP but this doesn’t seem to help in the slightest. Perhaps you could elaborate on what you meant UDP Port range in my ip-network-region. RingOpen Disabling Secure Remote in the LAN...
  9. DaveHTEC

    IPSoftphone (Roadwarrior)

    Thank you all. I appreciate that. I shall try all the different suggestion and see if that resolves my problem. And of course I shall keep you all posted of developments. Dave
  10. DaveHTEC

    IPSoftphone (Roadwarrior)

    I am having trouble setting up IPSoftphone -Road Warrior- through a Checkpoint VPN-Secure Remote to enable me to work from home on occasions. I have installed and configured most of what needs installing and configuring but I have come to a dead end in that I cannot get the remote PC to connect...
  11. DaveHTEC

    phoneSetHookSwitch failed with error code 0x90000010

    We have got an Avaya Lucent Definity at my firm and thought we would try out the IPSoftphones. This we did and it worked, so we decided to roll it out across our Helpdesk department. Unfortunately for most of yesterday and today, my guys at the helpdesk get their calls cut off during...

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