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Current call flow: SIP Trunk: Avaya version 5.x >Cisco CUPS (stateless proxy) > Call Manager version 6.x Call setup appears to work fine. In addition, RTP is established without issue. The problem I've been trying to solve for the past few weeks is concerning Avaya tearing down the call...

Hello all. I thought I would post this here and see what type of response I get. Current config: Cisco Call Manager V.5x SIP Trunk >Cisco CUPS server (proxy only)>Avaya PBX Call from Cisco Call Manager via sip trunk work fine. Calls from Avaya to Call Manager ring the cisco phones and the...

Thanks for the info guys. I think the problem may be the hunt group setting on the PBX side. I will take a look at the PBX and report back.

Thanks for the tip. I added the information to the table but it's still going to the wrong message. I might need to look at something else.

Hello everyone, I recently had a MAP100 Audix system installed a few days ago. Everything seems to be working fine, but when users call into the system they don't get the normal "Welcome To Audix" greeting. They hear the message the extension you called is not available. Currently the only...

Is there anyway to disable the alarm feature in the switch itself without doing TTI or X Port? Sorry, I should have been more clear in my question.

Does anyone know a way to disable alarm reporting on stations that are unplugged from an active digital port? This would be on the G3R platform. Thanks...

Hello everyone, We currently have multiple Toll Free Numbers that use the same vector. Some of the numbers have AT&T transfer connect on them. We play DTMF tones (*8 and the number). These calls route out to the network fine. We would like to take the Toll free numbers without transfer...

Does a list trace station, trunk, etc. turn anything up? Can you produce the same result by using another trunk group or is it related to one specific trunk group?

Thanks for the info. We have done more testing with an 8434 phone and we are still only getting the first 15 characters of the VDN name. I am beginning to think this is a system limatation.

Hello everyone, Currently when we receive calls via a VDN the phone display will only show the first 15 characters of the VDN name. The PBX will allow you to enter around 27 characters for the VDN Name. We have completed tests with Callmaster 3, 4, and 5's. Each test proved that we only see...

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Hello everyone, Does anyone know a way to set up the PBX (G3R) V. 11 to send a notification out to a pager if a com-link or hunt group goes out of service? We would like to know if/when our audix system goes down. I checked everywhere and I can't seem to find an option that will force the pbx...

Hello everyone. Does anyone know a way to produce DTMF tones from within a vector other than recording them back to an announcment and then playing it in a vector? For example, the company I work for wants to transfer calls back into the ATT network, this will release our trunk lines and make...

I am going to assume when you say "SI" cards you mean Switch Node Interface cards. These cards have fiber running from them over to the expansion interface cards. These cards provide the necessary communication links between the port networks and the PPN. In a complete duplicated...

Hello everyone! Here is the deal: I want to pass the name of my extension out over ISDN when I place phone calls. I have modified the "ISDN public unknown numbering" form in the G3R, and have been very successful in passing a pre-determined CPN to another user equipped with a phone...

I tried your command (nice command btw). It is only listing the test calls we have made since we changed the 911 ars tables to service type "alrt". Thanks

Good point. But we have found that if CDR Privacy is turned on it still tracks information in eCas. But to answer your question CDR privacy is set to No on every extension. Thanks...

Hello everyone, I am stumped on this one: Our local 911 center calls our company today and states that we had called 911 at 9:19 AM today 10/16/03. We have an external eCas system for SMDR/Call Accounting. Up until today eCas has logged every single 911 call that has been placed from our...

I am trying to determine the fair market value for one of our G3R switches. Can someone point me to a good resource, etc.? I have a call into our legal department, but I wanted to poll the Internet audience for advice. This information would be used in order to sell the equipment to a new...