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HP LaserJet 5000n
- Thread starter davidt01
- Start date
What is the page count on the printer? HP recommends performing maintenance on the 5000 at about 150,000 pages. Part of the Maintenance Kit is the Transfer Roller, as well as the fuser, and several rollers. You can get this kit from any of the major vendors. The problem could also lie either in the laser/scanner, or the HVPS.
Bacardi412
Technical User
Sounds more like a Toner issue than transfer. Usually the transfer roller is the last resort. If fuser was not issue and you said someone just replaced toner. I wouold try one more cartridge, especially if they are remanufactured. Hopefully someone while trying to look more at the problem did not touch the transfer roller with bare hands. I've had many of these problems and it usually was just a defective toner. plus you may want to take the other guys advice about checking into the page count and doing a full maintenance kit. The steps to print quality are Toner, fuser laser/scanner and then transfer. Hope any of this helps.
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