Hi, Have you upgraded the core software and this was a result. We use these in our offices and I believe a licence is needed.
please see below
IP Extensions Licenses
IP Office 4.1+ supports 4610, 4621, 5610 and 5621 phones running the VPNremote firmware. These work in conjunction with the...
Hi, can you set up a short code with 5XX/./dial/trunk group for other site, if that is the ext range at the other site and point it to the trunk group you have created for the other site.
This will eliminate some of the problems with SCN related issues on most networks and if works will prove a...
just check if you get a long call duration ie 100 mins or so, if you do get than speak to say bt or your line supplier and get them to set your dic con clearing to 800ms you neet to set your telephone system to below that say 500ms this will sort out any probs
default setting is 100ms you can change in the extn tab if you are having trouble.
"Hook Persistency: Default = 100ms
Defines the time frame (in milliseconds) in which the system will wait before determining that the phone is off-hook.
Flash Hook Pulse Width:
Use System Defaults: Default =...
on the handset press the program button, press the key you want to program "ie soft key 1" enter password "0000"
enter 1,2,3 or 4 for your park destination " to make soft key 1 park slot 1" and then press done. repeat for other keys..
job done
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