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Hi, Have you upgraded the core software and this was a result. We use these in our offices and I believe a licence is needed. please see below IP Extensions Licenses IP Office 4.1+ supports 4610, 4621, 5610 and 5621 phones running the VPNremote firmware. These work in conjunction with the...

Hi, can you set up a short code with 5XX/./dial/trunk group for other site, if that is the ext range at the other site and point it to the trunk group you have created for the other site. This will eliminate some of the problems with SCN related issues on most networks and if works will prove a...

i have been able to reproduce fault on 2.127. Works ok on v3.0(24) and 3.0(26) as 1 said earlier the phone is not sopported until version 3

you need to make sure they have permission to write to the correct files otherwise the config will not be saved

i did not think they are supported until version 3! could be wrong though

sorry my browser got stuck. and the version is 3.0(24) and not (22)

what problem is that then!?

that problem do you have

what problem do you have

are you using 2003 server?

this feature will be avaliable in march on version 3. we are using it on a trial site works well

just check if you get a long call duration ie 100 mins or so, if you do get than speak to say bt or your line supplier and get them to set your dic con clearing to 800ms you neet to set your telephone system to below that say 500ms this will sort out any probs

default setting is 100ms you can change in the extn tab if you are having trouble. "Hook Persistency: Default = 100ms Defines the time frame (in milliseconds) in which the system will wait before determining that the phone is off-hook. Flash Hook Pulse Width: Use System Defaults: Default =...

on the handset press the program button, press the key you want to program "ie soft key 1" enter password "0000" enter 1,2,3 or 4 for your park destination " to make soft key 1 park slot 1" and then press done. repeat for other keys.. job done

also make sure you have disconect clearing set on your lines otherwise you lines wil get locked up.. 600 to 800ms should be ok

the call forward is using the telephone system as a contrul unit. to forward the call the call comes in on line 1 and the telephone system forwards it to another number on line 2 as simple as that worls fine in the uk will try on a small dont forget to turn on the forward tab in the manager...

try www.zyxel.com they have some good routers for adsl as well as cable modems that support qos. We have been using and selling these to our customers, we have a scn with 8 sites working well. try use an rdp session/ terminal services and dont download ftp through the home workers use the rdp...

3.022 field trial should be avaliable from the trial site download server either tonite or tomorrow! seems to be a lot more stable than 3.014. been on our system for a day. avaya have been testing for 3 to 4 days and say only 1 minor prob!??? who knows...

ask the service provider it bt/at&t to turn off cli! simple way but nearl always best...

morrack is probably correct. my was was just a quick way to fix the prob without driving yourself mad that would def work!