Recent content by venoman25

Cool! That´s a relief! Thanks guys! You rock!

Woa... that´s really bad news... what if I use 3rd party SIP licenses and connect with Counterpath's BRIA? Would you think it will be able to use it as an extension, mantainning the UC capabilities?

Ok. But how will it work over the scenario I exposed? I mean, if the owner of the hardphone station (in Brazil) is travelling to Holland, connected with one-x mobile (through wifi or 3g VPN, with twinning turned on)and he needs to speak with his co-worker in Brazil. Let´s just call them n° 1 and...

Hi guys! I´m having a very hard time with one-x mobile (ios/android), 1xp and IPO r8 (power user lic). Everything is connected, chat an presence works perfectly, also twinning. But I just can´t understand why station to station calls aren´t working well. Here´s what happens: 1. Over Wifi...

It fails.

Hi, Please, does anybody knows how to make this application works? Everytime i try to load it, i receive a message saying that traffic.dll isn´t correctly installed. But it is registered and loaded! Any tips? Thanks a lot! Venoman_br

Hi, Please, does anybody knows a reason that would lead to this error event, and an action to prevent it? ERROR: [CAS.CPP:1327]STATE(0) CANNOT PROCESS MESSAGE CSTAREQUEST(3) SET_AGENT_STATE(49)FOR CLIENT(1327). MESSAGE DELETED. The symptoms are errors on our CRM application when users try to...

Hi! I have a Nice 8.9 Total Recording system with 72 recording channels integrated AVAYACT 1.3 and a self-developed front-end. My problem is: This logger was purchased TR for safety reasons (case the AvayaCT runs off) and it was integrated to do ROD with screen navigation (front-end) during a...

Amigos, Does anybody knows what to do when this message appears and how can I fix it? 1021: Instant Callback Failed! The version of the Universe server is 8.8 integrated with Avaya Multivantage V11 (Avaya CT V9.5). Thanks, Venoman25_br

Amigos, Sorry to bother you all with such a stupid question, but i really don´t know... What are the differences between MySQL, SQL-Server and Oracle? I mean, witch situation should I use one or other...? Thanks, Venoman25_Brazil

Amigos, Does anybody have a full list of error messages from Nice (Universe/Aplications)? I´m not speaking of the supervision warning messages. Thanks, Venoman25_Brazil

Amigo, is this sp from the NT or the NiceCls? the alarm is, almost every time, logger is not responding (error 500). About the tickets, when this error 500 occour, they still flow. but sometimes, appears the "cls is not responding" message and the tickes stop flowing.

Amigo, The info are: Sw Version: 8.7 PBX: Avaya CT Nothing has changed on the config. Loopback? I don´t understand it.... but the "localhost" ip is not configured in Administrator. Thnks, Venoman25_Brazil

Amigos, The sw version is the same. the HD upgrade was from 1000 hours to 4000 hours of recordings. The tape deck hasn´t changed: DDS3. I´ll check if the S/N has changed (i think it is). Got any other ideas? Thnks Venoman25_Brazil

Well, I tryed many configurations... Unfortunatelly, I really don´t know what is different on it....I don´t have any doc to check... but it worked! The Altitude Uci6.2 could control everything after this change. Without any glitches. If you find out the reason, please tell me. Thnks...