Recent content by univram

thanks, kHolladay i'll look into this.

My version of ContactStore is 7.2.9, what is the latest version?

I think my post is clear; this is related to my Windows 7 PCs. There isn't a problem with my recordings or my database, i can play these files just fine on a Windows XP PC. I don't remember, (it's been about 5 years now), ever being prompted about "Verint Replay Controls". But no matter, if i...

Kholladay, i've tried playing on both a 64 and 32 bit Win7 computers, and it doesn't work, which is why i am asking the question... thanks for your help?? B

I am having a problem listening to ContactStore recordings using Windows 7 and IE8 i don't hear any sound, but the timeline moves. I tried Firefox 3.5 but I don't get a player option at the top of the browser. Playback works on Windows XP, and with IE8, has ever since i started using...

Thanks for your help Matt, very cool i greatly appreciated this. Bobby

I recently upgraded the ConTactStore to ver 7.2.09. Does anyone know where i can disable the message that states the call is being recorded? When this software was initally installed someone must have changed this setting so the messages wasn't being heard. We already mention this in the initial...

Thnaks for you reply, jml2665. I noticed that only the week planning object is used. The calendar condition was never entered. I will look into the VM pro excercises and documentation for more help with this.

I have an Avaya IP406 Office, with VoiceMail Pro version 3.0 (15). I need to update the holiday hours schedule. Where can i view the current configuration? Will there be a lot of complicated programming involved to change it? thanks bob

I have a Data General server running 4.20MU04. We are trying to migrate from this box to and HP server. I am using a database backup program to save the database to a file, but when the file gets to 2gb, the program is smart enough to stop, and ask for another dump file name. This is of course...