Recent content by teresar

Just a thought from fixing a different strange, Excel only problem recently: look in it's startup folder and remove any files from in there and see if it fixes it.

So, I renamed the normal.dot for a user in her profile because Word keeps hanging and I reinstalled Office but it still hangs. Hoping for corruption in normal.dot rather than a reinstall of the system. Anyway, went back into Word and all her normal.dot settings are still there. Searched for...

We have a person with a hand/tendon problem that keeps bumping the CTRL key when she hits the SHIFT key and she's embedding hard spaces all over the place in shared docs (forms, mostly). She's the primary author and her team then has to use what she creates to work from for their stuff. YUCK...

FYI in case you don't care about server resources, it's on the server console, get to the file and right-click on it. Security Tab - Advanced button - auditing and go from there.

Doing this with the network server can be a real resource hog. Have you considering adding an "on open" macro to the file in question? Possibly you could write it to capture the homedir path to a text file and keep adding it to it. Just a thought to keep resource hogging of your server down...

Have you tried viewing the slide master and setting up the fonts there first? Also, create a "test" presentation with the Arial font and try printing it. Sometimes, corruption happens and/or one of the many settings to do with the differences between slides, handouts, notes, etc., for ways to...

I'm not sure what's causing it, but it could be corruption within Outlook. If you go back into your Office setup and tell it to Repair, this will fix many issues with Outlook and other Office products.

Thank you! That's what it was looking like to me, too. Finally reached tech support at the bank and found out we were told wrong. They accept: Nacha, comma delimited and one other format (we'll be using comma del). Now we're just trying to work out the kinks in that process. Thanks for...

Our bank says we have to save an excel spreadsheet in nacha format. Can someone tell me which file format listed in Excel Save As is the correct one? Thank you!

If you use Home folders, it could be as simple as looking in My Computer for the home folder name. MS typically maps Z: for you, but we turn that off and use our own letter.

Thank you! I don't know if this is good news or bad news since I don't know anything about setting up DNS. But I do have a consultant who set it up long time ago I can call. We installed SP4 on Friday in hopes it was file corruption for the lsass.exe, but since it was down with the same...

We're experiencing much the same thing right now. Was your DNS on the Exchange Server or on your Domain Controller that you had to reconfigure? Also, were you getting the error that you couldn't login even directly onto the Exchange server itself? Thanks!

When trying to process advances, we get "no employee fit in the selection criteria" which is supposed to (per ACCPAC) mean that the frequency chosen is incorrect. Verified Monthly in both the setup of the deduction type and in the timecard and still no go. Anyone know what to do? Thanks! Teresa

DSN or DNS?

Get to a command prompt and type the following (inserting your printer names): net use /persistent:yes lpt1: \\servername\printername and press <Enter> and wait for it to say successful or not. Of course, you might have to use lpt2: or even lpt3: depending on your setup. If you don't use the...