Recent content by telcogirl

That could be it. I know that my IT guys tried EVERYTHING to get this to work. Last hope was to install Win 7 32 bit. And lo and behold, NRU worked and I could dial into all of my beloved Norstars again. In fact, BCM Element Manager also works on Win 7 with the 32 Bit OS. Hope this helps...

Hawks - you were onto the answer. IT installed Win7 in 32-bit mode and got the modem working with the RAD's It is strange that I couldn't get the mode to work on the XP OS, but I am happy that I it is working on Win 7.

Just double checked with IT, my new XP machine is 32 bit, not 64. Also, checked the init string on both laptops (the one that works and the one that doesn't) and they string is identicle on both. I have tried connecting at a lower speed, but still the handshake won't complete. If I turn up...

I recently received a new laptop. It is a Dell Lattitude with a Conexant HDA D330 MDC V.92 installed, running Windows XP. When I use NRU 11.0 to try and connect to any of the RADS that we have installed out in the field, the modem will not complete the handshake and after a period of time...

The error is known and is fixed with the latest LW for V5 R1.1.0 (or V5 R1.2.0). But here is one other thing to be on the lookout for. This verion of Loadware seems to have a new parameter on the NCUI cards LAN interface called Ethernet Link Mode. This HAS to be set to 100FDX. If your...

Well then, we probably hear back from him in 240 days.........

I have some docs I can send you if you would like. I use several AP 1120's in my environmnet and they work great.

We had the SAME problem. It is a software bug. Have TAC pull diag logs from your gateway cards. If you want to know how do that and have "engr" access, I can walk you through it. Be aware, resseting the boards is onyl resetting the timers from the errors below. This will crop up again in...

Phoneguy is correct. Here is some verbiage from V3 AMO commands: Example Setting the date to 18 October 1985 and the time of day to 11:15:00. Input: CHANGE-DATE:1985,10,18,11,15,00,EAST,60,NT;

dis-sonus This will show you the table that holds all of your DST entries

Can you provide a little more information on what you are trying to do?

Yes, we still have a service contract with you. For small things like this, we generally try to resolve oursleves. If the 717 addition to the SC does not resolve this on Monday, I will have a call created for you. Thanks again for your help Kevin!

kwing112000, Ya know, when I saw your name, I was trying to remember if you installed this or not........small world! My contact person at the site is gone for the day, I will try on Monday and let you know. I didn't think this question would generate such a repsonse, all I wanted to really...

Also, it has been like this since day one. Just to answer ronromano's other question.

ronromano, Of course I want to fix it, but I want to understand what is happening. I am sorry if you think I am not listening to you, I am, but nobody is answering my question of the differnet short codes being used either. kwing112000, the provider is AT&T and in fact, your compnay installed...