Recent content by stephanboehmer

Hi, we use the avaya one-x agent version 2.5.60517.0 and have the following issue with several users. The sound options are not stored in the software. The software automatically switches to the standard sound device and not to the communication sound device. If we change that manually the...

Hi, I am having a Problem with 4620 expansion modules. The customer has programmed his own button Labels on the modul, but the programming disapears permanently and the module seems to be without programming. After reboot the Buttons come back but do disappear after a certain kind of time. The...

Hi kyle555. That was the point, many thanks for your help. Stephan

Hi all, I have added a new site to my Aura Messaging 6.x System. This seems to be the same as the others. Now when I want to acces the Mailbox from the new station I Need to add the user ID. # is not accepted. Also when trying to leave a message, the system asks again for the user ID where to...

ok guys, thanks a lot that worked. I have never worked with call type Analysis so it was first a little bit tricky. I had to reboot the ip phone to get it to work (have read this in another threat). So issue is solved.

ok I was now able to remove the + in the Adaptation from the SM. Thanks to that https://andrewjprokop.wordpress.com/2015/09/09/an-avaya-aura-session-manager-cookbook/ Now I have an additional issue. I am using EC500! When I only covert the + to 00 in the Adaptation I get the right number on my...

Correct, I am working with an SM but until now I had no success to strp of that +. So would you do this in the adaptation for the SBC or for the ACM? thanks. The Problem is not that I can not reach an extension on the ACM but the Information in the Display of the station.

Hi all, we are just moving from ISDN to SIP trunking for our entire Environment. Now we startet testing and when we recive an incomming call from the sip trunk it is in E164 Format with the international prefix (+49 for calls out of Germany). Now in the call log of the phones I have this number...

I have an understanding issue regarding the Connection between ACM and SM. I do not really understand when to take proc or C-LAN in Signaling Group Near-End Node, how exactly the Far-end Domain works and why I need to choose different ports for the same link to an SM for different Entity links...

Hi, I have the same Problem than it was described in Thread thread690-1627339 and I saw a reply from AvayaTier3 that this could be fixed without resetting the System. Can someone explaine how this can be done? CMS Version 16.3 Thanks in advance.

Hi, has anyone an idea what is the difference between R016x.03.0.124.0 and R016x.03.0.141.0 Software load? We are just on our way on upgrading the ACM and I struggle a little bit which Software load I should use. regards Stephan

Hi, here my problem that I had several times now. After the move of our S8720 servers to a different location all phones need to reregister again. About five did not do this. They are searching for the old C-Lan address. As all other phones work it is nothing with the DHCP template. It is...

If you login as root you can also use passwd -d <user-ID> then the user can enter his own new password. I think it's easier than always searching for a new PW

If the station was locked by the station lock feature plaese do the following. Enter station lock deaktivation FAC or press button sta-lock on he phone, type the extension number followed by # and the the security code from the phone followes by #. The station ist now aktivated again