Recent content by ssinger1

I have a txt file that I would like copy and creat a new text file in a different format. Current file: NPA 1204 RLI 2 DENY 976 SDRR DENY CODES = 1 ITEI NONE NPA 1205 RLI 2 DENY 976 SDRR DENY CODES = 1 ITEI NONE NPA 1206 RLI 2 DENY 960 DENY 976 SDRR DENY CODES = 2 ITEI NONE NPA...

Hey guys,. Its been awhile sence I have touched a meridian. I have a location in the 970 area code. Thier are over 580 exchanges for this area code. I was able to add them all but know I am being told to some of these exchanges need the area code added infron of the exchange but does not need...

Thanks.

Hey folks. Just been converted From a Nortel to an Avaya so please understand my confusion. I want to do a call trace on ext # what are is the command? Thanks. Still adjusting Steve

It may be the version of the phone type. I have the same phones but three different versions. some of do it the others do not.

Axsys. Did you get it to work? I have the same product but am unable to connect. Can you assist?

John. How would I connect it to my Option 61. Can I used the port that my terminal uses?

Has any one used the Lantronixs SCS100? I have seen many techs say that this device will allow me to IP into my switch but I have not been too successful. Is their something else I need besides this device? How are your settings set? Thanks. Steve

I checked for loose connections and found none. Ground seems to be OK. I have done no changes for months on the ACD. CDN, CCR or MAX. I am not getting any errors from the phone system. MCI is not seeing any errors on the circuit. I have two PRI circuits that receive nothing but incoming...

Try creating a CDN instead of an ACD

Equipment: Option 61C REL 23 Meridian Mail Meridian MAX/CCR This issue just started about a month ago no changes have been done to any of the Queues’ CDN or ACD’s. I am getting complaints that the Agents In-call key will ring once and then stop. I am getting several complaints from callers...

That is in Load 96 correct?

Please help! I have two PRI T1’s for incoming long distance. Both T1’s have D-channels. One D-channel is active and the other is my standby Backup. I am having D-channel issues with the active one. What are the procedures and Loads I need to do to make my put my active D-channel on standby and...

I currently have three PRI Circuits for local calling in/out. The issue I am having is that some times when making an outgoing call the main number will show up on the receivers caller ID and the other half of the time it shows up as Private. Were do I check first?

That sounds good but unfortunately I can not depend on a spare phone sitting in not ready mode forever with a chance of someone taking the phone off of not ready. These calls are suicidal calls. Good Idea though. I was hoping for a CCR treatment. Here is what I was thinking. I point a New...