take a look at the enterprise parameters, you should be able to disable a lot of ccmuser functions, keep in mind this is system wide. you cannot set these "right" on individual basis.
Simon
If you take a look at the CCMAdmin page and than under device defaults, if you click on the icon next to the phone type you can do a reset, don't do this but the pop-up will tell you howmany phones are configured in the system.
simon
You can also look at the followin URL
http://<ccm ip address>/ccmuser/directory.asp
here you can find an online version of the users/phonenumbers in de DCDir.
Simon
You have to create a seperate device pool in the CallManager with SRST enabeled for only this device pool. Next add all the phones which need SRST to the SRST enabled device pool.
Simon
all these settings are not in files bu either in the SQL database or the DC Directory on the callmanager. read the manuals for rebuilding/upgrading a callmanager server.
Here is a link to a PDF from Cisco.
http://www.okena.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00801e7ddf.shtml
The DBLHelper is located in c:\program files\cisco\bin directory
or comes with the Upgrade Assistant.
Personaly I think the Vivinet tool is a good tool if you don't know what you are doing within networking and QoS. But for commercial use and reporting to customers is it very handy. It is specially handy when you want to prove your ISP they have mis-conifugred the WAN links and QoS mechanisme...
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