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take a look at the enterprise parameters, you should be able to disable a lot of ccmuser functions, keep in mind this is system wide. you cannot set these "right" on individual basis. Simon

take a look at www.rsconnect.net for information

This does not work, because of an OS change, from 2000 to 2003, you need to do a reinstall and then set the backup back using BARS.

If you take a look at the CCMAdmin page and than under device defaults, if you click on the icon next to the phone type you can do a reset, don't do this but the pop-up will tell you howmany phones are configured in the system. simon

You can also look at the followin URL http://<ccm ip address>/ccmuser/directory.asp here you can find an online version of the users/phonenumbers in de DCDir. Simon

look at www.cips.nl for more information. Simon

Configure the gateway as MGCP and not H323. this should solve your problem. Simon

You have to create a seperate device pool in the CallManager with SRST enabeled for only this device pool. Next add all the phones which need SRST to the SRST enabled device pool. Simon

Try using a tool like Softera LDAP administrator to do this. this tool let's you view the actual data in teh DC Dir. Simon

all these settings are not in files bu either in the SQL database or the DC Directory on the callmanager. read the manuals for rebuilding/upgrading a callmanager server.

Which version of ccm have you installed? it could be memory or CPU related.

Here is a link to a PDF from Cisco. http://www.okena.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00801e7ddf.shtml The DBLHelper is located in c:\program files\cisco\bin directory or comes with the Upgrade Assistant.

read trough the topics in this forum before posting a question that has been asked a 1000000 times.

It seems you can not change the logo of a 7912 running SCCP/MGCP. only with SIP software you can change the logo. simon

Personaly I think the Vivinet tool is a good tool if you don't know what you are doing within networking and QoS. But for commercial use and reporting to customers is it very handy. It is specially handy when you want to prove your ISP they have mis-conifugred the WAN links and QoS mechanisme...

we use the NetIQ Vivinet Assessor tool to calculate LAN, WAN and WiFi MOS scores for our customers. see their webiste you can download a trial version. Simon

what kind of hardware modules do you use? please state the type number here. simon

which version of ccm are you running? is there external power connected to the phone?

Raymondo206, Most of the monitoring is done using Cisco WLSE solution or Cisco Works. I've also done some installations with MERU and they have there own web-based configuration and monitoring tool for their 1 channel-based solution. Works quite nice though. Simon

I've done several installations all using Cisco AP's, mainly 1200 series. most of them in warehouse, office and hospital environements. You have to carefully read the desgin recommendations from Cisco. When you follow their rules you'll be fine. Simon