Recent content by RightAnswerOnline

that one is beyond my scope... what load would I find that in?

the problem is not the names in my system.. it is the Caller ID Name that comes in from the phone company.

Thank You :) ADD doesn't show anything on the screen until you answer the call. Carolyn

I am running an option 11 C on Succession 4. I'm using both 2616 and 3904 sets. Both have TDD enables in CLS. When an incoming call rings in, the display will ONLY show the number, not the caller Name. When I access the line, it still only shows the number. If I place that call on hold and...

Star has been given.. Wish I could give you more... Take this as a 1,000,000 star post!!!!!! Carolyn

THANK YOU EVERYONE FOR YOUR HELP! JNEIBERGER - you are wonderful! I have never received a call from a Nortel employee that really cared. The Regional VP from Texas contacted me and said that they will get this all worked out somehow. Not only did he give me his office and cell number... He...

The story gets better.. I called Tara at Nortel at their main 8004Nortel #. The Company I went through CTAP is NOT an authorized dealer for Call Pilot. They are a partner for Norstar and some Meridian Equipment, but not Call Pilot. Additionally, she said that she will let the 'team' that...

Jneiberger: I agree totally... In addition to owning my own telcom company, I also hold a law degree and I know that between the contract and other matters, there's no doubt if this went into a court room I would win hands down, however the courts are slow and this is something I needed done...

Absolutely... The installation was included in the price quote. However, nothing is happening ;) I'll just keep my fingers crossed.... If anyone hears of someone in Las Vegas that can do this install... Please let know :) THANK YOU ALL FOR ALL OF YOUR INPUT AND HELP!!!

I didn't save any money on this at all. Money is not the problem. We paid these people more than an average install for this. I don't care about the cost, I just care about the CP and Sig Server getting up and working. Still -- no one is willing to take on this project here. But I haven't...

John I tried that.. I called Kevin the Ops Manager at Centel and Mr. Owens, the Western Regional Director, and they won't send anyone out to work on equipment that was not purchased through them. It's nuts!

i2007: I can ping from both machines and they see each other fine, but Call Pilot won't start up. All of the other programming is exactly as you have it in your post. johnpooole: All of the Centel people are now working at the major hotel's that have 81's. I've contacted several of them and...

Just went through the installation manual step by step and started from scatch and it still doesn't work. When I stat elan it tells me that it's DOWN DISABLED I've DIS ELAN and ELNK and ENL'd them again and it just won't grab an IP address...

Wish I could find a vendor out here to do it. I just can't find anyone that is knowledgeable about it here in Vegas. THey come out, charge me for a few hours of printing some loads and then say they can't do it. The signaling server has just the hardware installed and has not been configured...

Hi All: I just don't know where to turn. I just received a new Call Pilot 3 and a Signaling Service w/ Media Card to be installed on my Succession 4 Option 11. The installer that came out did not know how to do the install and neither is working. I can't find anyone that can help me here...