Recent content by rboi666

Thanks John!!!

Hi... My customer has an old copper DID coming into the switch - it's pumping 3 digits rather than 4 - am I able to accept the 3 digits via IDC Table? Is this even possible?? Thanks!!!

Does anyone know how to program the CP Holiday Schedule???

Thanks to all, the problem was the MPB16 board.

the peps that I am using for this are: NM010709G008S and NM010709G033S I'll check with Nortel if these are the most recent peps for my release 1.07 software. Thanks and if you both have any other suggestions, I would really appreciate it!!!

I also noticed when I uninstalled the software, I couldn't uninstall the Call Pilot Language. When I reinstalled the software, should it have overwritten it? pepbuster..you mentioned that Nortel was offering a free upgrade for 2.0...where can I get this. Thanks,

ok, tried to do what u suggested. still didn't work. I even uninstalled the cp software and reinstalled, installed peps, ran config wizard. Also went to CP admin client (system prompt customization - highlighted "choose prompt text" just to see if system prompt works and still get dead air)...

Oh one more thing, I went in and monitored my channels and they were actually idle in picking up the call, still I don't get the system prompt for voice messaging. Thanks,

I'm installing a new CP vm system release 1.07, 702i tower. Installed the CP application and provided the peps, ran the config wizard, programmed all the switch side Option 11c. My problem is, when I boot up the CP and am ready to accept calls, when dialing the service DN table that I provided...

Basically it's a new install...trying to make it work.. Thanks,

Hello.. Provided SDN Table..when dialing # - not hearing Call Pilot recorder..Am I missing an application or something??? HELP!! Need step by step guide. Thanks,

Thanks, I will get it a shot..

I am trying to connect to the Server via direct connection to the Call Pilot to access the administration menu with a laptop (laptop has the admin client application). Is this possible? If so, how do I go about it? I did all the settings but it still did not work. Any ideas?? If you can do a...

The Call Pilot is not connected to the CLAN, Option 11C is connected straight with an SMDI link cable to the Call Pilot 702i tower rel.1.07. Trying to direct connect to the Call Pilot server with a laptop (laptop has the Client Admin. Software) Is this possible? If so, how do I go about it? I...