Recent content by ranganathanr

Hi All, I have a problem in not getting an Busy event and No Answer for an external(outstation) call . We have a AVAYA Definity G3R9 and a CVCT. An abbrevated dialing is dialed before the calling number and the call travers through an "MUX" to outer world. For a Customer...

Hi, Thank you so much for you support, The information which you have provided has given me a broader passage to my project, well i got some more queries which i would like to clarify they are as follows: 1) Does cstaMakeCall Function supports Call Treatment(Asnwering machine)? If so how...

Hi All, Can some one tell me how(where) does the nice voice logger stores the recorded voice file? how can i extract it to my local hard disk(all of them/everyday)?

Hi, I feel much comfortable and relaxed now after you gave a nice understanding on how the predictive dialing happens, got a small doubt on that u have mentioned that the call is initated from an VDN? what do u mean by that? i can understand the second part which talks abt the skill and the...

Thanx Very much for that valuable tip and clearing my doubts, well the good news is that the preview dial is only going to be in AVAYA CT-TSP/Tapi but Predictive Dialing is gonna be using TSAPI. My doubts on Developing Predictive dialing using TSAPI: 1)Is the function named makePredictiveCall...

Thanx Very much for that valuable tip and clearing my doubts, well the good news is that the preview dial is only going to be in AVAYA CT-TSP/Tapi but Predictive Dialing is gonna be using TSAPI. My doubts on Developing Predictive dialing using TSAPI: 1)Is the function named makePredictiveCall...

Hell Everybody, I need a soultion got serious of doubt question on the AVAYA CT-TSP(Telephony Service Provider for TAPI) Driver and its capability. I had been given two assignment in my organization. one is an preview dialler and the another is an predictive dialer using TAPI that talks...