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Recent content by Osqar
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EAS & emergency buttons on supervisors phone
Thanks Bleebrant, My issue is that -in this particular case- the supervisor also logs in the daily operations skill. If I setup a second and/or third login ID with different skill-sets, he still wont see the status on his phone except for the aux-work or available status. These indicators were...- Osqar
- Post #4
- Forum: Avaya: CM/Aura (Definity)
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EAS & emergency buttons on supervisors phone
Anyone?- Osqar
- Post #2
- Forum: Avaya: CM/Aura (Definity)
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EAS & emergency buttons on supervisors phone
A few months EAS was activated on my client's Avaya system. Don't need to tell the pro's of EAS, but I also came across a big con. Before EAS, a couple of supervisors had login buttons for fake skills on their phones. Using these buttons they could have the VDN/vector play announcements or...- Osqar
- Thread
- Replies: 3
- Forum: Avaya: CM/Aura (Definity)
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Issue with Digit Conversion
Hi, Hope you can help me with this issue I'm struggling with. For my location the general alarmnumber 112 is blocked for PSTN acces and is routed to an internal alarmnumber instead. This is done using the ARS digit conversion table ARS DIGIT CONVERSION TABLE...- Osqar
- Thread
- Replies: 2
- Forum: Avaya: IP Office
