Recent content by Olley

Thanks Angel, I will give this a crack soon, we are waiting for the forth trunk to be connected by our local Telco, If I have any hiccups if might be in touch. [peace]

Hi all, I hope i'm in the right thread, I have a quick couple of question about an Aria 24 Can I.... 1, Assign a different ring on the reception system phone (or extns) for calls coming in on a specific trunk? ie Trunk 4 2, Can I Night-Switch to a CO line for an after hours call centre? (and...

I like your thinking obtsystems, the problem I have has been in a rest home, and the management advised me that the extn belonged to a resident who hardly uses their phone. I didn't hear from them today, so I'm taking that as a good sign. Thanks for your input.

Thanks obtsystems, I have more to the story, after a quick visit yesterday and a lot more patience with the customer I found extn 823 dialing ICD group 601 (which had the two office numbers affected)and vice versa I found this on the CallMaster print-out, so I thought a quick solution is to...

HI all, I have a customer who has an issue where an extn phone in their office is receiving random calls from an unknown source, when the phone is answered they tell me there is no dial which after a few seconds changes to ringing tone. This extn is also setup with call diversion to their main...

Thanks... thats what I thought.

HI all, could someone please inform me does the TES824 with installed optional Voice Message Card give an voice prompt when listening or deleting messages in a Users Personal voice mail area. ie 1 to listen to your messages, 2 to repeat, 3 to delete Thanks

Hi cwc3, could you be more specific.

Thanks bigglesnz11 what about using a 'shortcut button' to acivate the call diversion, lighting up when pressed, and another button to 'de-activate' the call diversion??? Any suggestions ??

Thanks obtsystems, I will hit the books, but if you could give my a brief rundown on programming it would be much appreciated.

Hi, This maybe a hard one, Our company 'night-switches' the pilot number to an after hours Call-Care business by call diversion dialing '161- destination number' (Telecom exchange feature) Recently the reception has been unoccupied some mornings and the call diversion has been left 'On'. My...

Hi all, could someone please run me through the PS setup for the TDA 200, this is a continued problem from a previous thread I posted (http://www.tek-tips.com/viewthread.cfm?qid=1697425), and I am giving it another crack. I have setup divert to cell on the PS (using extn 301) but when I ring...

Again this is the long-way-round, Is there no way to link the button on the phone to the system speed dial slot?? this seems silly!!

Thats part of the problem, all extensions have different button arrangements for different departments so you solution can be a fix but not ideal.

Do I have to do this for every phone and every DSS module???? Surely I can link a button to the 'SYSTEM speed dial'