Recent content by NorstarOption

okay thanks

Currently NXX 877 + any uses RLI 1. Is it possible to send 8771234 to a different RLI for example RLI 2 and rest of the numbers still use 1? Not familiar with deny and allow options.

I found it thanks

Please let me know where I can download it.

That’s what I read but our vendor said it cannot be done. I’ll play around with it. And yes MCR in the Nortel world

I have bridge appearance assigned on multiple phones. Is it possible to make them private so no one else can barge in or conference in? Can you make bridge appearance still shows idle on other phones while you have someone on a call?

PC's got upgraded to Win10 from Win7. Now, real time display does not launch. It is stuck at loading data.

Okay I downloaded the BRU software from Avaya.

Ok thanks, unfortunately I don't have the BRU software.

I have to check what version they are on right now. I haven't done any backup on the callpilot 100/150 because I don't know how. I'm currently searching on how to access the callpilot 100 remotely and doing a backup. It's been awhile since I worked on this system back in Wiltel era =)

I have a site that keeps losing holiday schedules after an outage. Is there a fix for this?

Found the answer on Youtube. Need to call the IT who maintains the phone system to make the change.

Can you access that from the phone? Or you have to login to the system?

I installed a CS540 on a Shoretel IP420G. But I couldn't get the headset to automatically get a dial tone when pressing the Plantronics headset. I have to manually press the headset key on the phone. How do I access the setting on the phone so I change it?

Is there a way to print the traffic volume for Nortel PBX Opt81? We're looking at SIP trunking and TElCO requires us to provide call volume per sites.