Recent content by ngj

Thanks for the reply dwalin. Guess we'll have to live with the clicks for a little while longer.

Anyone know where the setting is to turn off the annoying pips whenever you press a key?

Dwalin, Nice one. Had to be on the same network segment for the arp table to populate. Used a crossover to plug straight into it. ngj.

Hi, Anyone know how to find the MAC address of a MAPD board?

Much appreciated. Confirms our findings. Was a bit of a puzzle at first trying to work out why certain VDNs were 'registering' and others weren't. Good to know on our Prod box, we'll be ok. Thanks again.

Hi there, Anyone know the max number of VDNs that can be monitored by Genesys or another CTI product across the ASAI link, or multiple ASAI links? We have Genesys 7 sitting on our LAB G3si Rel9.5, setup in a High Availability mode - 2 TServers in Hot Standby. By running a VDN report and...

A DAC code can be used in either: TAC FAC paging loudspeaker Personal CO Line Just thought this could save someone a LOT of pain.

Thanks Wildcard, Station cor didn't have DAC enabled. Always thought that LoginID properties would overwrite the Station's. LoginID COR had DAC 'y'. Works now. jon.

Hi, Anyone got Genesys 7 TServer option "route-thru-queue=true" working on Avaya G3v8.4? jon.

High Availability Proxy. 1 HA Proxy connects to the MAPD link, and then both your TServers connect to the HAP. We're currently upgrading to G7. Avaya G3. 2 MAPDs. 2 HAPs, 1 for each MAPD. Primary Tserver has connections to both HAPs. Backup TServer runs Hot. You are running the TServers on...

Kevin, Thanks for the quick reply. Problem was that a Null Modem serial cable was required. jon

Hi, After seating the MAPD TN801B board, I'm trying to assign the IP by connecting my laptop to port B of the Cable Assembly. Does anyone know what the hyperterminal settings are for doing this. I've tried a number of combinations without success. jon.