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Recent content by NCSSupport

  1. NCSSupport

    system configuration

    Thanks again exsmogger! you da man!
  2. NCSSupport

    system configuration

    So given the arrangement of cards that you have surmised, do they have room for another 4x0 card? i do not know how many cards a cics will hold.
  3. NCSSupport

    system configuration

    hi folks, newbie questions here, What combination of cards do I need to take the CICS to 8/24? caller id is not a dealbreaker. The customer says they have four lines and 24 extensions., but they can't tell me how many cards they have, much less what type. it is a considerable drive to their...
  4. NCSSupport

    Call queue

    Thanks so much for the quick response. We will look for one online. We inherited this system, and are trying to learn it as we go.
  5. NCSSupport

    Call queue

    can anyone please tell me how to accomplish "all technicians are currently assisting blah blah blah, please hold for the next available technician" after a certain number of rings? Thanks in advance. CICS 7.0 std irad aa Star Talk Flash 2.0.10
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