Recent content by Mulderfox1976

Hi all is there a quick way of formatting a CS1000 with all site information? we have migrated over to Cisco CUCM and we are decommissioning the Nortel after 19 years. what is the best way to make sure all customers information is wiped before we dismantel it regards Mulder

Hi Wanebo thanks for the response I tried to stat the elnk but the feature was not listed, there was prt elnk and it shows the "ACTIVE ETHERNET:" ss_common.log there was not eth0 errors but this one "csv: (ERROR) tRUDPSS: Delinquent connection 0x878f268 lost between" any ideas?

Hi all we have a CS1K that that all IP phones on it, over the last two weeks we have notice that some calls would lose audio for a few seconds and then come back. some users are saying they see "server unreachable" it has become an ongoing issue that we cant seem to find the cause, any...

Hi all one of the sites we have taken over has the nortel option 81 version 3321 we are looking to setup a QSIG line to a Cisco router. will the nortel option 81 version 3321 work with QSIG? Regards Mulder

Hi all we have a few users that are on Windows 10, will Contact Center Manager run on it? Regards Mulder

Cheers all I believe its all fibre between floors and we can use CAT 6 shielded cables

Good morning wanted to check what is the maximum distance a PBX can be from a Vendor NU PRI connection. if they are between two floors, say 60- 70 feet apart? if we patch the PRI from one floor to another and then to the PBX would it degrade audio calls? regards Mulder

Hi john please find the ACD print out below Dave TYPE ACD CUST 0 ACDN 7955 MWC NO DSAC NO MAXP 20 SDNB NO BSCW NO ISAP NO AACQ YES ASID 16 SFNB USFB 1 3 4 5 6 CALB 1 3 4 5 6 8 11 RGAI NO ACAA NO FRRT 74 FRT SRRT 75 SRT NRRT FROA NO CALP POS ICDD NO...

Good morning we have a service desk team of Four users, they have notice that their phones some times log out or go on not ready. we are on the CS1000 RELEASE 5 ISSUE 50 J + CCM 6.0.004.03 CCMA_6.0_SU_08 12/09/2013 8:42:18 PM CCMA_6.0_SUS_0801 12/09/2013 8:53:32 PM need to find out...

Hi all just wondering if anyone has every configured CS1000 1140e IP phones on SolarWinds? what I would like to do is when an IP phone is unplugged we would get an alarm via email Regards Dave

Cheers Bas1234 will look into it Mulder

Hi all I was wonder, re have remote offices and we need to reset 1140e back to factory settings. is it possible to reset remotely by network switch? also if anyone know how to reset an i2033 Regards Dave

Hi all we have Call Pilot V5 in a few sites. WE also have a service desk team that logs into each site to reset passwords. I was wondering is there a way when they log on to the WEB GUI can we change the background picture to say what site they are accessing, would be a great little feature...

Hi all we are looking at our Symposium Contact Center setup and it is on it's own workgroup. is there a risk of adding it to our company domain? it would be easier for backups what are the risk involved in adding to the Domain? is it an easy process? regards Mulder

Cheers Tacosoup wasn't sure, Mulder