Recent content by MtNittany

My CDB shows: EEST YES DTMF YES EESD NO I would be reluctant to change out the SSC as I don't have DTMF issues over other routes. The issue only began a few weeks back when we began routing Outbound Toll Free over these LEC PRI's. I'm not certain I understand how enabling the D-chan msg would...

I do hear the tones on my cell phone, yes. In addition yesterday, I swapped out the TMDI card for a DTI/PRI card and the DTMF issue continues. I spoke to the LEC and verified they are DMS 100 on their end. The RDB is set up w/ IFC as NI2 on my end. I may change this to see if it has any impact...

I have made several test calls to multiple Toll Free's over these PRI's and experienced the issue first hand. For instance, if I have to input a 6 digit Conf Code for our Conferencing system it might take up to 5 attempts for the 6 digits to be recognized properly. I don't know of a way that I...

This is our release info for the Option 11. EXP CAB 2 VERSION 2111 RELEASE 25 ISSUE 40 B By DTR, are you referring to a Digitone Receiver Card? If so, you would think outbound calls over multiple routes would be impacted. My situation seems to isolated to only outbound TF calls over these 2 LEC...

We recently started routing some of our outbound Toll Free traffic out over some LEC PRI's. We are getting complaints from users that when they dial a Toll Free # that requires a key selection to navigate an IVR, the DTMF tones are distorted. They can dial out just fine. Just on IVR menu's, it...

I'm referring to on the speakerphone. When more than one person speaks at a time the audio is choppy

Sorry, I should clarify, my concern is related to poor audio in which it appears the 7936 is only working in half duplex.

Thanks for this information. I'm wondering if there may be some settings on the switch port that need to be changed to accomodate full duplex because eventhough, as the product info says, it has Full Duplex capabilities, our 7936's are clearly not operating in that mode now.

It appears our new 7936 Conference Stations only work in Half Duplex Mode. Our User Community has noticed a difference between these new units and the old Polycomm Conference Phones we had on our Nortel PBX which were Full Duplex. Does anyone know if the 7936's can operate in Full Duplex? Thx

We recently purchased the necessary Bogen Equipment (TPU15A & TAMB) to integrate our Cisco VoIP 7960's phones to a Sound Management overhead sound system. We are using a 2651 router and Call Mgr 4.1.3(SR2). My questions concerns the directions I have that call for the use of an FXO Port. We have...

Recently enabled COS on Octel that allows users to have multiple greetings. Depending on whether they are on their Meridian Phone or not, callers w/ get one of two greetings (Standard Greeting or Busy on the Phone Greeting). Problem is even if a caller is on the phone, the only greeting that...

Thx John but I am unsure what your normal settings reference. I power cycle the VT 420 and hit F3 and I get the General Set up which offers many settings. Not sure what settings are significant or not.

I seem to have lost access to my Meridian Option 11 PBX via my VT 420 Terminal which connects to a TTY Port. Are there any procedures to restore this connection? Thank You

Can you give me an idea where to set up Serv. Msg on the D-Channel?. I take it this will provide greater detail on the nature of the problem. Also, I'm reading that protocol errors may be caused by an incorrect restart procedure. I've always reenabled a PRI in the following manner: LD 96 enable...

In LD 96, I did a PLOG of DCH 4...I got Counter 16 and Value 19. Counter 16 is Layer 3 messages w/ undefined information elements??